Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’ve been a State Farm agent for 50 years, and I started with the company at just 22 years old, straight out of college. State Farm has truly been part of my life and my family’s story — my dad, brother, myself, and even two of my children have all been part of the State Farm world. Today, I’m proud to lead a team of five who share a strong commitment to helping people and taking great care of our community.

Outside of the office, I enjoy cooking, photography, and RV’ing, and we even welcome pets in the office because we believe work should feel comfortable and supportive. We also stay connected locally by participating in organizations and events through our area schools.

For our team, we offer 80 hours of PTO, a Simple IRA, licensing reimbursement, and a strong focus on work-life balance. Our office culture is built around teamwork, kindness, and the belief that family always comes first. We truly operate as a “everyone helps everyone” kind of team, and we’re looking for someone who values that same supportive, team-first environment.

If you want a long-term career with a close-knit agency that takes care of its people, you’ll feel right at home here.

ROLE DESCRIPTION:
David Schara - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.