Patient Service Representative
Beth Israel Deaconess Medical Center
Join to apply for the Patient Service Representative role at Beth Israel Deaconess Medical Center 1 week ago Be among the first 25 applicants Join to apply for the Patient Service Representative role at Beth Israel Deaconess Medical Center Job Type: Regular Time Type: Full time Work Shift: Day (United States of America) FLSA Status: Non-Exempt The Division of Pulmonary, Critical Care, & Sleep Medicine at BIDMC contains over 40 physicians and nurse practitioners providing care for patients with critical illnesses, lung/airway conditions, and sleep disorders. Our division is affiliated with Harvard Medical School. The Patient Service Representative is the first contact for patients, responsible for answering, triaging, and scheduling provider appointments across our campus. The schedule for this role is 8:30 am - 5 pm. Job Description: Job Summary: Directs patient access by answering, screening, and processing high call volumes in a dedicated call center. Essential Responsibilities: Answer and triage calls professionally, use scripts and guidelines, schedule appointments using centralized systems, verify patient info, obtain referrals, and document payer information. Provide patients with necessary visit preparations, coordinate scheduling efficiently, and handle communication with providers and staff. Required Qualifications: High School Diploma or GED, 1-3 years related experience, proficiency with computer systems, including web applications and Microsoft Office. Preferred Qualifications: Call center experience, strong typing skills (40+ WPM), knowledge of medical terminology, bilingual communication skills. Competencies: Decision making, problem solving, independence of action, effective written and oral communication, teamwork, customer service skills, and physical ability for sedentary work. Beth Israel Lahey Health requires all staff to be vaccinated against influenza and COVID-19 as a condition of employment. Join over 35,000 staff making a difference in patient lives through compassion and skill. Equal Opportunity Employer/Veterans/Disabled #J-18808-Ljbffr
- ...Department of Pediatric Radiology provides a full range of imaging services for newborns, infants, children, teenagers, young adults, and... ...Waltham, and Weymouth. We provide individualized care for each patient to obtain the highest quality images and ensure the most...SuggestedWeekly payWork at officeMonday to FridayFlexible hoursRotating shiftDay shift
Boston Children's Hospital
Boston, MA4 days ago $16.15 - $28.8 per hour
...number: 2326189 Job category: Customer Services This position is Remote in Boston,... ...system of care for adult and pediatric patients at 28 practice locations in eastern... ...appropriately handled by the Patient Service Representative or if they need to be directed to other...SuggestedHourly payMinimum wageFull timeWork experience placementLive inWork at officeLocal areaRemote workMonday to FridayShift workUnitedHealth Group
Boston, MA1 day ago$20.5 - $27.59 per hour
...'re making a difference in people's lives. Job Summary Directs patient access to the practice by answering, screening and processing a... ...tests and procedures. Coordinates availability of professional services for maximum cost effective utilization of staff, space, equipment...SuggestedHourly payWork experience placementWork at officeImmediate startShift workBeth Israel Lahey Health
Boston, MA2 days ago- ...Patient Service Representative - Neurology - Full Time Position Summary - M - F 8 am - 5 pm Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering...SuggestedFull timeTemporary workPart time
Elliot Health System
Boston, MA4 days ago - ...Patient Experience Representative II- Cath Lab | Boston Childrens Hospital Position Summary Under general supervision, provides support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating...SuggestedWork at officeRelocation packageMonday to FridayShift work
Children's Hospital Boston
Boston, MA3 days ago $22.36 - $27.26 per hour
...Ambulatory Services Representative The incumbent in this role will support the clinic practice front desk by performing tasks such as patient check-in, patient scheduling, patient registration, patient outreach, insurance/coverage verification, and a variety of administrative...Full timeContract workFixed term contractWork at officeMonday to FridayFlexible hoursShift workWeekend workAya Healthcare
Boston, MA4 days ago$25 per hour
...Job Description Job Description Patient Service Representative Type : temp to hire Schedule : Monday -Thursday, 7:45am-4/4:30pm Responsibilities: To provide administrative support in an efficient, timely and professional manner This includes providing...Hourly payTemporary workImmediate startComplete Staffing Solutions
Brookline, MA3 days ago- ...Patient Service Coordinator II The Patient Services Coordinator II, under general supervision of the Practice Manager provides administrative support to health care providers in a high-volume ambulatory setting, functioning as the primary interface between the patient...Local area
$18 - $25 per hour
...commitment to the health and well-being of our patients and communities. Whether you're a... ...Position Summary: As a customer service expert, you are a liaison for all patients... ...experience. The Patient Access Representative will be expected to accurately collect,...Full timeFixed term contractWork at office- ...0% onsite at the Waltham location. Position Summary: The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively...Full timeRelocation packageFlexible hoursShift work
Boston Children's Hospital
Waltham, MA2 days ago - ...providing fully integrated medical and behavioral health services, community resources, and home-based care in a collaborative... ...supportive environment. Position Overview The Patient Access Representative II plays a vital dual role within the PACE clinic,...Full timeWork experience placementLocal areaMonday to FridayShift work
Cambridge Health Alliance
Cambridge, MA4 days ago - ...Sr Patient Experience Representative- Neurology | Boston Childrens Hospital Position summary The Senior PER ensures an optimal patient experience by monitoring clinic activity, resolving service and scheduling issues, and managing daily schedules. They provide high...Work at officeRelocation packageShift work
Children's Hospital Boston
Boston, MA2 days ago - ...Job Description Job Description Position Title: Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility – work around your schedule Lifesaving medical technology The Cardiac Management...Contract workFor contractorsRemote workWeekend workAfternoon shift
$20.12 - $25.15 per hour
...role focuses on performing the following Patient Access duties: Performs the... ...facilitate the procurement of clinical services by patients. Collects patient's necessary... ...requirements to patients and patient’s representatives in a manner that is easily understood by...16 hoursFull timeWork at officeMonday to FridayFlexible hoursNight shiftWeekend work$20 - $31.16 per hour
...surrounding neighborhoods. CSHC offers a full continuum of services such as primary care, urgent care, behavioral health,... ...build thriving communities. Position Summary: The Patient Service Representative (PSR I) reports to the Department’s Practice Supervisor and...Hourly payWork at officeFlexible hours$18 - $27 per hour
...Overview The Patient Access Representative is expected to make all patients feel welcome, over the phone or in person, while capturing comprehensive... ...care. This includes the delivery of exceptional customer service and the accurate and comprehensive collection,...Fixed term contractImmediate startFlexible hoursShift workWeekend workAfternoon shiftEast Boston Neighborhood Health Center
Boston, MA1 day ago- ...Patient Access Liaison (Temporary) 9:30am-6:00pm Hybrid Position Summary: Patient Access Liaison (temporary role for 6 months). 9:... ...Key Responsibilities: Provides centralized scheduling services for a BCH Specialty Department Contact center. Performs tasks...Temporary workWork experience placementMonday to Friday
Children's Hospital Boston
Boston, MA1 day ago $20.23 - $24.65 per hour
...Patient Access Representative Ensures that the Emergency Department patient registration and billing information is complete and accurate. Provides... ...environment. All team members within Patient Access Services are expected to maintain a Quality Assurance score of 95%...Contract workFixed term contractFlexible hoursBMC Software
Boston, MA4 days ago- ...Patient Access Representative Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable...Hourly payWork at officeLocal areaAfternoon shift
Harbor Health Services, Inc.
Dorchester Center, MA4 days ago $23 per hour
...Patient Access Representative Pay rate: $23 per hour Shift: Monday - Friday (8 am - 4:30 pm) Notes: The position is for 13 weeks, but it can be extended... ...are looking for a Patient Access Representative/Customer Service with experience in medical settings. Duties: Checking...Hourly payMonday to FridayShift workNoor Staffing Group
Cambridge, MA5 days ago$18 - $25 per hour
...area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician... ...staff is responsible for the delivery of exceptional customer service. This position is generally a front line staff position which includes...Fixed term contractNeighborHealth
East Boston, MA4 days ago$16 - $29 per hour
...Patient Check-In Representative Optum is a global organization that delivers care, aided by technology to help millions of people live healthier... ...who have arrived and directs patients according to service line customer service standards Identify patients with...Hourly payMinimum wageFull timeTemporary workWork experience placementWork at officeLocal areaMonday to FridayFlexible hoursGenoa Telepsychiatry
Somerville, MA5 days ago$20.5 - $27.59 per hour
...making a difference in people's lives. Job Summary Serves as a primary point of contact for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Coordinates check in and complex scheduling for multiple service...Hourly payWork experience placementImmediate startShift workBeth Israel Lahey Health
Boston, MA5 days ago- ...lies in the diversity of our people. With patients from local communities and 160... ...summary As a part time Patient Experience representative, you will work to provide administrative... ...experience by effectively coordinating services to patients and families. You will...Part timeLocal areaFlexible hoursShift workWeekend work
Boston Children's Hospital
Boston, MA3 days ago - ...Job Posting Job Posting Description The Patient Experience Representative will be responsible for: Patient Encounter Management Providing positive and effective customer service that supports unit operations. Assisting in the coordination of care for...Work at officeFlexible hours
Phenom People
Boston, MA1 day ago - ...Position Summary Works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and...Work at officeRelocation packageMonday to FridayShift work
Boston Children's Hospital
Boston, MA2 days ago - ...Overview Patient Experience Representative I- Neurogenetics role at Boston Children\u2019s Hospital. The Patient Experience Representative serves as... ...Encounter Management: Providing positive and effective customer service that supports unit operations; collaborating with...Full timeRelocation packageFlexible hoursShift work
Boston Children's Hospital
Boston, MA2 days ago - ...Position Summary Works under close supervision to provide administrative and customer service support within the Call Center, ensuring a positive patient and family experience through efficient coordination of scheduling, registration, and service-related inquiries. Performs...Work at officeRelocation packageMonday to FridayFlexible hours
Boston Children's Hospital
Boston, MA4 days ago - ...Job Description Job Description Description: Position Summary: The Patient Service Representative Lead Team member supports the Practice Supervisor by providing day to day oversight of front desk and patient service operations. This role serves as a lead resource...Afternoon shift
$23 - $25 per hour
Patient Representative Insight Global is looking for Patient Representatives to support Contact Center Operations of a major cancer center and... ...liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff across multiple...Full timeContract workMonday to Friday
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