Senior Complex Care & Patient Experience Specialist
Optum
Optum is seeking a Complex Customer Care Representative Senior in Las Vegas to enhance patient experience through effective communication and resolution of complaints. This position requires at least 3 years of experience in healthcare or customer service and robust problem-solving skills. Responsibilities include managing patient escalations, collaborating with various departments, and documenting issues in Salesforce. The role offers comprehensive training and supports a culture of compassion and improvement. #J-18808-Ljbffr Optum
Vacancy posted 2 days ago
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