BUSINESS OFFICE MANAGER

Business Office Manager Stonington Institute, a division of Universal Health Services, Inc., has an immediate opening for a Business Office Manager. Responsibilities Responsible for all aspects of the billing and collection process for all service lines. This includes maximizing the collection of medical/clinical care services payments and reimbursements, overseeing verifications, billing, and follow‑up on all accounts through collection. The BOM assists clients, or directs staff as they assist clients, to understand their benefits and guide them through the process of applying for state insurance if needed. Negotiating payment plans, maintaining contracts, and ensuring accurate billing. Generates Operational Reports. Coordinates review of payer audits and contracts. Monitors billing rates for LOC and authorization. Monitors and supervises the entry of all patient billing for all service lines. Monitors collection calls of +90 day receivables. Tracks self‑pay collections. Re‑submits lost claims and submits corrected billing. Oversees electronic billing to Medicaid. Monitors secondary billing. Troubleshoots questions and requests regarding patient bills. Conducts all account adjustments. Completes weekly/monthly Accounts Receivable and Revenue Reports. Creates/maintains Daily Patient Billing Accounts and Census Charts. Monitors cash collection to maximize/meet cash collection goal. Enters patient data in patient database. This is a full‑time position, Monday – Friday 8:30 am – 5:00 pm. Benefits Challenging and rewarding work environment. Career advancement opportunities. Comprehensive benefits including Medical, Dental, 401(k), Tuition Reimbursement and more (for eligible part‑time and full‑time positions). Competitive compensation. Qualifications Bachelor’s degree and significant experience with medical billing. Ability to interpret insurance or other payer contracts. Professional communication in person and in writing. Prior supervisory skills desired. Understanding of hospital business office policies and procedures and managed‑care contracts preferred. Knowledge of the CT Medicaid system preferred. Must be computer literate; experience with financial software packages helpful. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal‑opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr