Office Assistant

Position Details Part-time Office Assistant, Wethersfield Office, Connecticut Schedule: Monday, Tuesday, Wednesday: 8:30 am – 4:00 pm; Thursday, Friday: 9:00 am – 4:00 pm Location: Wethersfield, CT Position Responsibilities Perform a wide variety of clerical duties, including answering phones, processing incoming mail, and sending correspondence to customers and/or other agencies/jurisdictions. Preparing passenger packets for review Entering data into the Passenger Endorsement Database Processing requests with DCF by entering information into the DCF portal Preparing boxes for storage Researching customer issues regarding the processing and receiving of endorsements Examples of Duties: Typing: Type a variety of materials; enter and retrieve data on computers, tablets, and other electronic equipment Filing: Set up and maintain office procedures, filing and indexing systems, and forms for own use Correspondence: Compose routine correspondence Report Writing: Compile and generate recurrent technical, statistical or financial reports, selecting and presenting data as needed Interpersonal: Provide general information and referral services, respond to inquiries, apply agency policies and state statutes, and lead lower–level employees in clerical tasks Processing: Maintain calendars, process documents, exercise discretion, handle purchase requisitions and orders, prepare payment lists and invoices, receive shipments, maintain files and ledgers, perform accounting tasks, and maintain inventory Knowledge, Skills, and Abilities Knowledge of office systems and procedures, including proper telephone usage and filing Interpersonal, oral and written communication, and arithmetical computation skills Ability to perform a full range of clerical tasks, operate office equipment (computers, tablets), use office suite software, schedule and prioritize workflow, and read and interpret complex instructions Minimum Qualifications Two (2) years of general clerical work experience College training may be substituted: fifteen (15) semester hours equaling one/half (1/2) year of experience, up to a maximum of two (2) years Preferred Qualifications Experience working with CATER (Connecticut Area Teleprocessing and Environmental Resources) or other mainframe licensing systems Experience interpreting and applying policies, procedures, and laws Experience with Microsoft Excel, Word, and Outlook Experience handling confidential information Experience in customer service Benefits Professional growth and development opportunities Healthy work/life balance for all employees Benefit offerings vary with part‑time positions Employer Equal Opportunity Statement The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. #J-18808-Ljbffr