PT Program Assistant

Program Assistant

A mission-driven professional who thrives in student-focused environments, enjoys coordinating meaningful educational experiences, and brings both structure and creativity to program operations. Someone who believes deeply in educational equity and is energized by helping students reach their full potential. The Program Assistant supports the Program Director and TRIO team in delivering high-impact services that strengthen students' academic skills, increase retention, and improve graduation outcomes. This role blends program coordination, student engagement, data management, and event planning to ensure all grant objectives are met. You will work closely with administrators, instructors, campus partners, families, and community organizations to create a supportive, motivating environment that prepares students to earn their associates degree and for successful transfer to a 4-year institution.

Knowledge & Responsibilities

Essential duties and responsibilities include the following.

• Student Recruitment Identify, recruit, and enroll eligible participants for SSS.
• Academic Support Coordination Oversee tutoring initiatives and structured academic activities that strengthen student performance.
• Program & Event Planning Plan and execute college visits, cultural and career exposure trips, workshops for students and families.
• Data & Reporting Maintain project databases; generate daily, weekly, and monthly demographic and contact reports; assist with internal and external reporting, including the Department of Education APR.
• Program Operations Support implementation, coordination, monitoring, and evaluation of all program activities and services.
• Continuous Improvement Contribute to refining program goals, activities, and policies based on student needs and funding requirements.
• Family & Community Engagement Build strong relationships with parents, families, and community partners to enhance student support.

Minimum & Preferred Qualifications

Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Student Engagement Ability to work effectively with individuals and groups from diverse academic, cultural, and socioeconomic backgrounds.
• Independence & Adaptability Works independently, adapts to changing priorities, and demonstrates strong initiative.
• Communication Excellent verbal, written, and interpersonal communication abilities.
• Organization & Judgment High level of organization, discretion, and sound decision-making.
• Technology Skills Proficient in spreadsheets, databases, and digital communication tools; able to analyze data and maintain accurate records.
• Multitasking Capable of managing multiple assignments and bringing projects to completion.
• Outreach & Promotion Ability to support program visibility through advertising and social media engagement.

Education Minimum: Associate's Degree. Experience Minimum: One (1) to two (2) years of administrative, office management, or student support experience, ideally in higher education.

Additional Information

Language Skills

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills

• Applies essential math skillsincluding fractions, decimals, percentages, and ratiosto complete tasks and interpret basic data visualizations.

Reasoning Ability

• Applies sound judgment to carry out detailed instructions and resolve straightforward issues independently.

Computer Skills

• Utilizes Microsoft Word, Excel, Outlook, and CRM systems with a high degree of proficiency to streamline workflows and maintain organized, accurate records.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit, use hands and fingers, reach with hands and arms, and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level is usually quiet.