FULL-TIME ADMINISTRATIVE PROFESSIONAL

Job Type: Full-time
Community Development
Division: Development Services
The Town of Clayton is seeking applicants for a Administrative Assistant for the Development Services Division , within the Community Development Department. The Town of Clayton employs more than 340 full-time staff in areas including police, fire, and electric utilities. The Town of Clayton also offers a range of PT positions including positions in Parks & Rec, Library, and Cultural Arts.
The vision for the Town of Clayton includes a thriving town where growth contributes to the quality of life enjoyed by long-time residents and newcomers alike; neighborhoods with a variety of quality living options; a bustling and historic downtown, and businesses that are successful, growing, and investing in the community.
This position performs a variety of administrative, customer service, and office support duties in support of the Development Services Division within Community Development. The position supports daily permitting, development review, customer service, records management, and departmental coordination functions. Duties performed may include preparation of documents and reports, composition of memos and letters, use of office technology, compiling records, organizing and maintaining files, posting information, answering phone calls from the general public, greeting, referring, and assisting visitors, applicants, contractors, residents, staff, mail distribution, photocopying, scanning and others.

Provides administrative support to Community Development, including permitting, development review, inspection-related coordination, and customer service functions.
Assists with permit and development tracking, recordkeeping, and related administrative processes.
Working knowledge of data collection and storage to compile, assimilate, and organize printed and electronic information.
Answers telephone and greets visitors; processes requests for assistance; Provides customer service to citizens as related to the department's services, reports and programs, processes and routes daily mail and packages.
Takes messages and returns phone calls, screens and routes documents and phone calls.
Searches and prints data by entering appropriate details into permitting, records management, and other departmental software systems.
May assist other staff with program and office support functions.
An average knowledge of business English, mathematics and legal formats and terms.
Working knowledge of modern office procedures and related office information technology equipment, software, and peripherals.
Working knowledge of office practices and procedures.
Proficient in the use of Microsoft Office applications.
Skill in the operation of a computer, scanner, copier, fax machine, typewriter, or other office equipment.
Ability to promote a professional and positive image to citizens, outside agencies, and community groups.
Ability to enter data with accuracy at a satisfactory speed.
Ability to keep sensitive and internal information sure and confidential as required.
Working knowledge of marketing applications.

High School Diploma or GED required.
Some experience utilizing and operating computers and experience in working with the general public.

SUBMIT OFFICIAL APPLICATION USING THE TOWN'S CAREER WEBSITE*

If you have technical issues submitting your application, please call the NEOGOV (governmentjobs.com) Help Line at View phone number on click.appcast.io. If there are any questions about this posting, other than your application status, please contact the Human Resources Office. If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. To check the status of your application, please log on to your NEOGOV account and click "Application Status". It is not necessary to contact the Human Resources Office to check the status of an application. Normal processing time for applications is 30-45 days from the closing date of the posting.
To obtain veterans preference, you must scan and upload a copy of your DD-214 or discharge orders. Transcripts and degree evaluations may be uploaded with your application. To receive credit for your work history and credentials, you must list the information on the online application form. Any information omitted from the application cannot be considered for qualifying credit. Attached or incorporated resumes (including Text Resume's on the on-line application) WILL NOT be used for screening for qualifying credit. "See Resume" or "See Attachment" WILL NOT be accepted in lieu of completing an on-line application form. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Effective October 1, 2025, in accordance with North Carolina state law, all applicants for positions that involve working with children in any capacity are required to undergo criminal history record checks conducted by the North Carolina State Bureau of Investigation (SBI). Credit and motor checks are required for some administrative, finance and operational positions. Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and Employee Polygraph Protection Act (EPPA).

Town of Clayton employees enjoy many benefits including a retirement pension plan, 401K membership, Paid Vacation, Sick and Holiday Leave, State Health Plan, and various other benefits. Benefits information can be found by going directly to the Town of Clayton website at:
When a salary range is posted, the actual salary will be based on relevant competencies, knowledge, skills & abilities, internal equity and budgetary considerations pertinent to the advertised position. Applications may be reviewed to determine if applicants education and experience is more applicable to other vacant positions within the Town.
Please describe your experience providing administrative support in an office setting.In your response, include the type of office environment you worked in, the duties you performed, and your level of experience with tasks such as scheduling, data entry, document management, answering phones, and assisting staff or customers.
Please describe how you stay organized when managing multiple tasks, deadlines, emails, documents, or customer requests at the same time.
Development Services regularly interacts with residents, contractors, developers, design professionals, and other members of the public. Please describe your experience greeting, assisting, and communicating with customers in person, by phone, and by email. How do you handle a customer who is frustrated or confused?