Builder Sales Design Specialist

Job Description

Job Description

Williams Kitchen & Bath is looking for a hard-working and motivated individual to join their Grand Rapids sales and design team. Our primary customers are professional builders or remodelers. Candidate should have an excellent attitude and be reliable as they generate business through walk in customers and going outside of the showroom to call on potential customers. Ideal candidates are detailed oriented, experienced with design, and possess problem-solving skills to reinvent spaces.

Primary Duties/Responsibilities:

• Work with sales team on designs, ordering, presentation packages, and customer assistance.
• Responsible for retail sales when not involved with sales team
• Engage with customers and provide the best customer service.
• In the case of existing accounts, engage with the customer as needed and inform the account owner of the meeting and information.
• Work as a “team” with assigned Sales Professional. Responsible for being in constant communication with assigned Sales Professional. If Sales Professional is out, the Designer can assist their customers.
• Work with assigned Sales Professional on schedule as needed and assists with outside activities like measuring. If Designer needs to measure a retail job, work with assigned Sales Professional and Showroom Management on store coverage
• Designing, costing, and timely execution of 20/20 drawings
• Prepare bids and proposals with summary sheet, drawings, spec sheets as requested
• Print take-offs as requested
• Research specific products as requested
• Engage with customers and provide the best customer experience
• Set up and maintain accurate AIA billing for all projects assigned to you
• Maintain contract documentation for all projects assigned to you
• Ensure monthly pay applications are prepared, reviewed and submitted on time
• Participate in training meetings
• Participate in sales meetings
• Follow standard operating procedures, established work processes and Company policies
• Perform additional tasks as required

Knowledge and Skills:

• Kitchen & Bath design and sales knowledge
• Strong design software skills (2020 Design software a plus/CAD)
• Accuracy with numbers and details
• Willing to travel for product training
• Experience in new construction and/or remodeling a plus

Education and/or Work Experience Requirements:

• Strong interior design required; Kitchen & Bath Design knowledge preferred.
• 20/20 Design software required.
• Must be willing to travel for product training.
• Experience in new construction and/or remodeling a plus.
• Good customer services skills required.
• Must have accuracy with numbers and details.
• Must be highly motivate

Schedule:

• Typical workdays are Monday-Friday 8am-5pm

Physical Requirements/Work Environment:

• Must be able to perform essential responsibilities with or without reasonable accommodations

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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