Staff Localization Program Manager

Company DescriptionLinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.Join us to transform the way the world works.Job DescriptionAt LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. This role is based in New York, Sunnyvale, San Francisco, or Mountain View The Knowledge Management Solutions (KMS) team at LinkedIn is responsible for creating and delivering self-service content for LinkedIn’s members, customers and employees. The team creates instructional, procedural, and technical content using both traditional and AI-powered methods. This content is made available externally through LinkedIn's help centers, virtual chat assistants, and in-product experiences (including those powered by AI/GAI). Employees also use this content internally through enterprise search systems and CRMs. We are looking for a Staff Localization Program Manager to lead the strategy, systems, and execution required to scale AI-enabled localization at LinkedIn. This role is focused on owning AI-first localization workflows, platform integrations, and quality processes that improve translation quality, speed, and cost efficiency across global content experiences. The person in this role will serve as the subject matter expert for localization and the design of AI-native localization systems and workflows, partnering closely with Marketing Technology, Engineering, Data Science, and content teams to build scalable, production-ready solutions. Why Join Us? Play a foundational role in scaling AI-first localization from pilots to production Lead the design and program management of AI-powered localization systems across translation, evaluation, and quality validation, driving programs from concept through implementation. Lead high-impact work across content platform transformation and real-time AI first localization programs Deliver measurable business impact through faster delivery, stronger quality, and lower long-term localization costs Responsibilities:Advance LinkedIn’s localization maturity by scaling LLM-driven capabilities across global content Own the architecture and evolution of AI-enabled localization agentic systems, workflows, and operating models across the content ecosystem Lead the design and scaling of end-to-end localization capabilities across platform integrations, content routing, translation, evaluation, and quality validation. Drive the development of agentic and automated approaches that improve localization efficiency, consistency, and scalability across languages and content types. Partner with Data Science, Engineering, and content teams to deliver localization requirements across platform and AI initiatives Own localization performance targets and success metrics across automation, quality, speed, cost efficiency, coverage, and adoption, using data to track progress and guide prioritization. Improve translation quality and time to market while reducing long-term dependency on manual and vendor-heavy workflows Serve as the go-to expert for localization strategy, AI-enabled workflows, and system-level scale QualificationsBasic Qualifications 8+ years of experience in localization, internationalization, language technology, AI-enabled content systems, or related program leadership roles 5+ years of demonstrated success leading complex, ambiguous, cross-functional programs as a senior individual contributor in a fast-moving environment. 5+ years of hands-on experience with translation management systems, machine translation, LLMs, NLP-based localization workflows, and AI-powered content operations 3+ years of demonstrated success building scalable localization and AI-enabled language systems, including automated quality evaluation frameworks and model-based approaches that improve end-user experiences. Professional working proficiency in English and at least one additional language, with 3+ years of experience applying both languages in a localization, content, translation, or multilingual business environment. 3+ years of experience using dashboards, SQL, or performance data to guide decisions Preferred Qualifications 2+ years of experience managing budgets, vendor relationships, and operational performance in a localization environment Strong understanding of content and localization systems, including CCMS, TMS, taxonomy, terminology, and metadata structures Experience building processes that increase efficiency and quality for teams at scale Experience with multilingual quality frameworks such as MQM, QE, and other structured quality evaluation approaches Experience managing terminology, glossaries, and style guides to ensure consistency across multilingual content and various translation types Experience supporting platform migrations, system integrations, or large-scale content transformations Strong communication and influencing skills, with the ability to lead through partnership across teams Suggested Skills Localization Operations & Strategy AI/ML in Localization & Content Systems Technical Program Management Data Analysis & Quality Management Process Design & Scalability Change Management & Adoption Vendor & Budget Management LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $115,000 to $186,000 Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit . Additional InformationEqual Opportunity Statement We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.If you need a Reasonable Accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us and describe the specific Accommodation requested for a disability-related limitation. Fill out an Accommodation request here: accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:Documents in alternate formats or read aloud to youHaving interviews in an accessible locationBeing accompanied by a service dogHaving a sign language interpreter present for the interviewA request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.San Francisco Fair Chance Ordinance ​Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.Pay Transparency Policy Statement ​As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: Data Privacy Notice and Compliance Posters for Job Candidates Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: Full-timeFunction: MarketingExperience level: Mid-Senior LevelIndustry: Internet