Service Advisor

$50k - $100k

Full-time

Hiring Winners

Morgantown, WV

Job Description
Job Description
Automotive Service Advisor - Freedom Kia
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
Communicate additional repair and service needs to the customer based on vehicle inspection.
Administer the manufacturer warranty for qualifying vehicle repairs.
Keeping customer informed of service specials, completion times and service expenses.
Qualifications:
Previous Service Advisor experience, preferred.
A team player who is focused on providing exemplary customer service.
Basic mechanical understanding of an automobile.
Acceptable driving record and a valid driver's license in your state of residence
We offer best in class industry benefits:
Competitive Salary with commission
Medical, Dental and Vision Plans
Paid Holidays & PTO
Paid Life Insurance
401(k) Retirement Plan
Vehicle Purchase Discounts
Alternating Saturdays and Closed on Sundays
Job Type: Full-time
Salary: $50,000- $100,000.00 per year
Benefits:
*Sign on Bonus for qualified applicants
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Day range:
Monday to Friday
Rotating 4Hr Saturdays
CLOSED SUNDAYS
Shift:
Day shift
Ability to commute/relocate:
Morgantown, WV: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
Driver's License (Required)
Work Location: In person

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Vacancy posted 4 days ago

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