Front Desk - Receptionist

Job Description

Job Description

The Front Desk Coordinator is a member of Tuuci’s fast-paced Human Resources department. The main goal of this role is to provide excellent and effective customer service to all internal and external Tuuci contacts at the front desk along with general administrative support to the People Operations side of the business. Being flexible enough to pick up added tasks and the ability to provide timely assistance without compromising accuracy are key attributes needed to be a successful FDC. In addition, this role is very visible internally and externally, making the ideal candidate someone who has the desire and ability to build relationships with a variety of personalities, has excellent verbal and written communication skills and possesses an ability to use independent judgement in prioritizing and carrying out tasks.

 

Reporting Relationships:

The Front Desk Coordinator will report to the Sr. Director of People Operations.

 

Essential Duties and Responsibilities:

• Provide exceptional guest service in a high traffic and high call volume office environment.
• Follows security and safety standards at the main access point for guests by ensuring logbook is accurate, guests are authorized to tour the facility accompanied by a Tuuci employee, and visitor badges and safety glasses are distributed.
• Maintain and co-manage inventory of office and kitchen supplies for a facility of 300+ employees.
• Respond to internal and external HR inquiries/requests in a timely manner by finding solutions to simple questions and escalating more complex issues to the other members of the HR Team, when necessary.
• Support the HR department with planning company events including internal event communication, vendor management, tracking details, setup on event day, etc.
• Assists HR department with vendor management and securing on site concierge services and perks.
• Manage highly confidential documents and matters to ensure compliance and best practices.
• Assist HR department and the business in general with other related administrative and clerical duties such as receiving and sorting mail, photocopying, faxing, filing, and collating.
• Assist with ad-hoc HR projects. Prioritize requests from Chief People Officer.
• Stay abreast of changes in best practices. Informs Sr. Director of People Operations of potential risks and issues that need to be addressed. Makes suggestions for change, improvement, and process development, when appropriate, for the front desk.
• Support and complete other tasks as assigned. 

Education and Qualifications:

• Associate degree in business, Human Resources or relevant field is preferred. High school diploma required.
• One year of previous experience as a Receptionist, Administrative Assistant and/or related clerical/administrative role required.
• Previous experience handling confidential information is preferred.
• Fluent in both English and Spanish with the ability to communicate clearly and effectively in a business setting.
• Excellent follow-up, time management and communications skills are required.
• Proficient in MS Office Suite (Outlook, Word, Excel, PowerPoint) is strongly preferred.

 

Tuuci offers:

• Welcoming friendly environment
• Culture that encourages diversity of thought
• Support for professional growth and development
• Dynamic and talented staff of creative professionals
• Collaborative environment that welcomes innovative ideas and allows you to make an immediate impact on the team
• Health benefits, matching 401k retirement plan, paid holidays, and personal days

Company Description

Tuuci is headquartered in Miami, FL and is the market leader in design, manufacture, and sale of commercial shade equipment, including market umbrellas, cabanas and related accessories.

Tuuci products are manufactured primarily in Miami with global distribution supported by offices in The Netherlands and Vietnam. We are proud to be the preferred shade manufacturer for international luxury brands like Four Seasons, Ritz Carlton, Soho House etc. as well as domestic staples like Starbucks, Chipotle and Panera Bread.

Tuuci was created in 1997, but we have not outgrown our collaborative start up culture. We work in a fast-paced, fun environment where the exchange of ideas and professional growth are encouraged. We are looking for fresh new talent to join and enhance our team and build a career within a growing company.

Company Description

Tuuci is headquartered in Miami, FL and is the market leader in design, manufacture, and sale of commercial shade equipment, including market umbrellas, cabanas and related accessories. \r\n\r\nTuuci products are manufactured primarily in Miami with global distribution supported by offices in The Netherlands and Vietnam. We are proud to be the preferred shade manufacturer for international luxury brands like Four Seasons, Ritz Carlton, Soho House etc. as well as domestic staples like Starbucks, Chipotle and Panera Bread.\r\n \r\nTuuci was created in 1997, but we have not outgrown our collaborative start up culture. We work in a fast-paced, fun environment where the exchange of ideas and professional growth are encouraged. We are looking for fresh new talent to join and enhance our team and build a career within a growing company.