Customer Success Manager, Enterprise

About Method Method builds the most modern way to connect consumer financial accounts, combining real‑time liability connectivity with instant payment execution. About Our Customer Success Team As a Customer Success Manager, Enterprise you’ll own the complete post‑sales lifecycle of a Method customer, working closely with Technical Integration Engineers, Product Leads, and the GTM organization. What You’ll Do Become a trusted advisor to our customers, deeply understand their business and needs, and help them maximize the value they get from Method. Act as the customer’s internal advocate, ensuring an excellent Method experience and gathering feedback to shape the product roadmap. Use technical knowledge and business sense to drive the economics of their business forward in a mutually beneficial way. Demonstrate initiative and provide genuine value to customers rather than merely responding to issues. Who You Are 6+ years of experience in a client‑facing role, ideally in technology, investment banking, or consulting. Exceptional project management and organizational skills with a heightened focus on attention to detail, strong sense of urgency, proactivity, and independence. Strong business sense and understanding of the underlying drivers and strategy of our customers’ businesses. Strong written communication and ability to grasp technical concepts. Natural curiosity to stay up to date with new technologies and emerging Fintech trends. Capability to work well with a wide range of people, both internally and externally. Extra Awesome Experience in FinTech. Experience with API‑first companies. Experience working in a start‑up environment. Knowledge of Linear, Slack, Google Sheets, and Retool. Compensation The annual US base salary range for this role is: $150,000-$200,000. #J-18808-Ljbffr Method