Clinical Operations Supervisor - ACTRI - 139965

Payroll Title: AMBUL CARE ADMSTN SUPV 1 Department: CLINICAL TRANSLA RESEARCH INST Hiring Pay Scale: $71,600 - $115,000 / Year Worksite: East Campus (La Jolla) Appointment Type: Career Appointment Percent: 100% Union: Uncovered Total Openings: 1 Work Schedule: Days, 8-Hour Shifts, Monday-Friday Clinical Operations Supervisor - ACTRI The Altman Clinical and Translational Research Institute (ACTRI) is an NIH-funded Clinical and Translational Science Award (CTSA) institution that provides the infrastructure to support high-quality and innovative translational research. ACTRI's vision is to translate scientificdiscoveries into improved health by delivering education, training, and infrastructure for clinical research in the San Diego area and beyond. The ACTRI Center for Clinical Research (CCR) provides state-of-the-art clinical research facilities and operational support for investigators conducting human subjects research. The CCR includes multiple outpatient clinical research units and specialized clinics that support a widerange of studies, offering services such as participant visits, specimen collection and processing, and protocol-driven clinical procedures in a controlled, research-focused environment. The CCR Clinic Clinical Operations Supervisor provides administrative and operational oversight of the ACTRI clinical research operations and laboratory services. The incumbent supervises operations and laboratory support staff and ensures efficient day-to-day functioning support of clinical trials and translational research activities at UC San Diego. The role applies professional administrative concepts to implement established policies and procedures, ensure compliance with regulatory and institutional requirements, and support high-quality operations. The Clinical Operations Supervisor resolves issues of moderate scope and collaborates with leadership, clinical, and study teams to ensure effective service delivery. This role ensures compliance with research protocols, regulatory standards (e.g., IRB, FDA, HIPAA, GCP), and safety guidelines while managing staff, maintaining equipment, and ensuring the integrity and accuracy of laboratory processes and data. Supervises clinic operations staff involved in routine functions. Oversight of administrative areas such as registration, new patient coordination, scheduling, medical records storage and maintenance, facilities, insurance authorizations, and clinical support staff such as medical assistants.

MINIMUM QUALIFICATIONS

Seven years of related experience, education/training, OR a Bachelor’s degree in Operations, Biology, Chemistry, Clinical Laboratory Science, or related area plus three years of related experience/training. Skills to supervise support staff in clinic / center administration, and to effectively manage multiple priorities in a fast‑paced, dynamic environment. Knowledge of practice operations, patient‑scheduling systems, medical and insurance terminology, applicable information systems, patient service standards, and regulatory requirements. Basic knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources issues and performance, and to provide input to decision‑making on human resources matters. Detail oriented, with the ability to apply analytical and critical thinking skills to quickly analyze problems, determine appropriate level of intervention, and apply effective solutions. Solid interpersonal skills for effective information exchange and problem solving with all levels of management and staff, consultants, and outside agencies. Skills in written and verbal communications, with the ability to convey complex administrative, clinical, and technical information in a clear and concise manner, and to produce a variety of reports and analyses. Knowledge of business software and specialized applications and data management systems used in clinic / center operations. Ability to exercise sound judgment, discretion, and maintain strict confidentiality in handling sensitive information. Demonstrated ability to foster collaboration, build partnerships, and communicate effectively across diverse stakeholders Proven adaptability and responsiveness to new and changing situations in dynamic academic or research environments.

PREFERRED QUALIFICATIONS

Master's degree in related area and/or equivalent experience/training. Four to six or more years of laboratory experience, preferably in a clinical research setting. Certification (e.g., MLS/MT, ASCP). Strong knowledge of clinical research regulations (GCP, FDA, IRB requirements). Experience with laboratory information systems (LIS/LIMS). Familiar with change management strategies. Familiar with process improvement methodologies. Understanding of leadership theories and approaches (e.g., transformational, servant leadership).

SPECIAL CONDITIONS

Employment is subject to a criminal background check and pre‑employment physical. Must be willing and able to travel. Occasional evenings and weekends may be required. Pay Transparency Act Annual Full Pay Range: $71,600 - $127,400 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $34.29 - $61.02 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable). If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. If applicable, life‑support certifications (BLS, NRP, ACLS, etc.) must include hands‑on practice and in‑person skills assessment; online‑only certification is not acceptable. UC San Diego Health Sciences is comprised of our School of Medicine, Skaggs School of Pharmacy and Pharmaceutical Sciences, The Herbert Wertheim School of Public Health and Human Longevity Science, and our Student Health and Well-Being Department. We have long been at the forefront of translational — or "bench‑to‑bedside" — research, transforming patient care through discovery and innovation leading to new drugs and technologies. Translational research is carried out every day in the hundreds of clinical trials of promising new therapies offered through UC San Diego Health, and in the drive of our researchers and clinician‑scientists who are committed to having a significant impact on patient care. We invite you to join our team! Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached. To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. For the University of California’s Anti-Discrimination Policy, please visit: UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information. UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening. Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. a. "Misconduct" means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace #J-18808-Ljbffr University of California San Diego