Director, Operations

The salary range for this position is $81.53 - $117.41 (Hourly Rate). Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well‑being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose‑driven and committed to our mission to deliver world‑class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a reimbursable well‑being fund and a total rewards package that support your physical, mental, emotional, and financial well‑being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce‑led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits $10,000 Tuition Reimbursement per year ($5,700 part‑time) $10,000 Student Loan Repayment ($5,000 part‑time) $1,000 Professional Development per year ($500 part‑time) $250 Wellbeing Fund per year ($125 for part‑time) Matching 401(k) Excellent medical, dental and vision coverage Life insurance Annual Employee Salary Increase and Incentive Bonus Paid time off and Holiday pay Description The Associate Chief Nurse Executive (ACNE) reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities Under the direction of the Chief Nurse Executive, the Associate Chief Nurse Executive, in collaboration with Nursing, Leadership, Directors, Medical Staff, and Managers, is responsible for meeting operational, financial and strategic goals for unit/area or programs assigned. Leads teams to outcomes which support the advancement of NM, Nursing's Strategic Roadmap, and professional nursing practice at NM. Develops and implements unified and innovative models of nursing care. Develops and monitors strategies to advance interprofessional quality outcomes and promotes excellence in nursing practice through continued application of Magnet standards in all aspects of patient care. Establishes annual and long‑term program or service goals, strategies, and plans (including business plans) consistent with entity goals and strategies. Establishes and ensures compliance with policies, procedures and standards of practice consistent with organizational philosophy, quality standards and goals. Sponsors, participates in and leads process improvement initiatives. Provides leadership in ensuring that processes that span units, services, and other departments and disciplines are measured and improved collaboratively. Targets improvements by reducing process variation, eliminating redundancy, and/or implementing new technology. Accountable for the development, implementation, and evaluation of staff/human resource information and processes to support clinical practice of nursing and care delivery, including utilization of current practice guidelines and standards. With staff and leader input, recommends department goals to NM executive leaders. Communicates agreed upon goals and context to teams. Maintains awareness of current and emerging trends and issues within areas of accountability, ensuring alignment with regulatory and accreditation standards. Proactively communicates and educates staff on relevant requirements, changes, advancements, opportunities, and future directions. Qualifications Required: Active Illinois RN License: Must currently hold licensure as a professional nurse in the State of Illinois. Nursing Specialty Certification: Certification in an appropriate nursing specialty is required. Educational Background: Master's degree in nursing or a related field is required. If the master's degree is not in nursing, a Bachelor of Science in Nursing (BSN) is required. Experience: A minimum of 8–10 years of combined healthcare management and clinical experience. Skills: Excellent communication and interpersonal abilities. Demonstrated leadership, strategic planning, and quality improvement skills. Preferred: Current or previous Academic Medicine experience strongly preferred Financial forecasting such as capital, clinical productivity and operating budget planning Performance Improvement experience, specifically within Nursing/Clinical Quality or Operations DNP/PhD Equal Opportunity All your information will be kept confidential according to EEO guidelines. Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case‑by‑case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Sign‑on Bonus Eligibility Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign‑on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family. #J-18808-Ljbffr