Automotive Service Manager

Crown BMW of Charlottesville, a subsidiary of Asbury Automotive Group, which is the 5th largest automotive retailer in the country with over80 stores and over 29 brands, is currently looking for Level 1-2-3-4 BMW Technicians! Crown BMW of Charlottesville is seeking quality technicians primarily with BMW experience. Any diagnostic technician committed to “Fix it right the first time” and properly diagnosing and repairing our fun and challenging product would be considered. We’re looking for driven, excited, dedicated individuals that are excited at the opportunity to join a winning team, and continue to drive home the culture of success that has been built. Qualifications Job Responsibilities Oversee the service department, technicians, service advisors, service call center, valet, detailers and service lane Forecast goals and objectives for the department and strive to meet them Work with the Parts Manager to ensure a timely turnaround of parts needed for internal jobs Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner Attend manager meetings and conduct service dept. meetings Prepare and administer an annual operating budget for the service dept. Handle & resolving customer complaints Motivate, train, develop and reward employees Will communicate with customers about maintenance and service work needed effectively Continue to maintain Crown's value, quality, and integrity Job Qualifications Strong customer service skills are a must Must be able to manage a team, motivate and develop Experience with ADP or other automotive software Experience as a technician or good technical aptitude Must have 3+ years as an Automotive Service Writer/Service Assistant Manager Must have 3+ years as an Automotive Service Manager Must be able to manage in a fast paced work environment Must be able to pass pre-employments screens (Background & Drugs) Medical, Dental and Vision Insurance Available 401K Retirement Flexible Medical Spending Accounts Supplemental Life Insurance Short Term and Long Term Disability Packages Paid Vacation Time Off After 90 Days Paid Training Promotions from Within If you have experience in any of the following apply now! Assistant Service Manager, Body Shop Manager, Parts Manager, Service Writer, Service Advisor, Service Consultant, Automotive Service Sales, Service Agent, Service Estimator. Apply Here: #J-18808-Ljbffr Asbury Automotive Group