Manager of Technical Oversight
Pike
SUM M A R Y:
Provide management support and technical direction to a specific engineering & design business line (substation, relay, transmission, communications, or distribution) for the purpose of delivering safe, cost-effective, and quality engineering & design services. Personnel responsibilities include technical training, performance appraisal, compensation, recruiting, and adherence to standards of conduct. Provide high-level overview, expertise and direction on complex engineering and technical problems in area of expertise for domestic and/or international engineering projects. Responsible for Quality Assurance/Quality Compliance and technical training programs for assigned office, client and/or projects in assigned business lines or engineering disciplines.
ESSENTI A L DUTIE S A ND RESPONSIBILITIE S :
Provide technical leadership to ensure the availability of a skilled, qualified, and motivated workforce by:
Displaying effective leadership skills in motivating, rewarding, and assisting individuals through the use of innovative techniques and effective management systems
Ensuring that individuals have the training, tools, and technical support to optimize their performance and achieve desired results
Providing individuals with honest and constructive feedback in order to further and improve their technical skills, and opportunities for development of new more advanced technical skills
Supporting a work environment where team performance is more important than individual performance
Manage the portfolio of technical disciplines within the specific engineering & design area and alter the technical capabilities of the department to or in anticipation of changing market conditions. Ensure that all quality and productivity goals are met supporting the development and execution of effective planning, organizing, scheduling, and monitoring of work activities.
Provide technical leadership to ensure that all specific engineering services are provided per applicable professional codes and standards by:
Providing technical direction to project teams on complex multi-disciplined projects
Developing and maintaining engineering standards, work practices, and systems
Maintaining knowledge of the engineering and technical industry codes, standards, and best practices
Developing and maintaining knowledge of the current and future enablers, systems, and applications available in the industry to ensure continuous improvement
Development and oversight of all the quality compliance function for all assigned offices, work groups, projects and/or clients.
Develop and oversee the technical training function for all assigned offices, work groups, projects and/or clients.
Develop and own the QA/QC process for assigned offices and work groups
Develop and implement KPIs associated with productivity, timeliness and quality for assign offices and work groups.
Provide supervision and leadership to assigned work group(s) as needed.
Serve as the responsible charge engineer for office or work group as needed
Ensure that client relations are properly maintained, and Pike Engineering market reputation is enhanced through the quality and timeliness of work delivered.
Adhere to and help advance Pike Engineering corporate safety policy
Ensure administrative duties are carried out in accordance with company policy
Perform otherduties as assigned by management.
CO M PLEXITY OF WORK :
Complex; established procedures not available. Major decision making.
RE L A T IONSHI P OUTSID E WOR K GROU P :
Influences decisions of major nature. High degree of tact and diplomacy to obtain favorable decisions or maintain good will.
SUPERVISORY RESPONSIBILITIE S :
Typically supervises quality and training processes. May supervise design teams or QA/QC and training personnel depending upon structure of larger work teams.
QU A LIFIC A TIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- REGU L A R A T TEND A NC E is required.
EDU C A T ION and/or EXPERIENCE
Education
Required High school degree or GED.
Required A Bachelor’s degree from a four-year college or University in Engineering or experience equivalent to 10 years.
Required Engineering Degree awarded from a College of University that is accredited by ABET
Experience
3-5 Year(s) Experience in utility infrastructure design and engineering experience in pertinent business line.
CERTIFIC A T I ONS , LICENSES , REGISTR A TIONS:
Registered Professional Engineering in Civil, Electrical or Mechanical discipline or other discipline applicable to the position.
O N - TH E -JO B TR A INING :
3 – 5 years utility infrastructure engineering and/or design experience
L A NGU A G E SKILL S :
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations.
Ability to write reports, Business correspondence, and procedure manuals.
Ability to effectively present information in one-on one and small group situations to customers, clients, and other employees of the organization.
M A THE M A T IC A L SKILL S :
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Ability to compute rate, ratio and percent and to draw and interpret spread sheets.
Ability to apply concepts of basic algebra and geometry.
Ability to work with mathematical concepts such as probability and statistical inference and fundamentals of plan and solid geometry and trigonometry.
RE A SONIN G A BILITY:
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Ability to define problems collect data, establish facts and draw valid conclusions.
OTHE R SKILLS A N D A B ILITIES:
Required Qualifications:
Excellent organizational and planning skill
Demonstrated skills in verbal/written communications
Demonstrated negotiating and decision-making skills
Demonstrated technical skills and abilities in assigned engineering disciplines
Demonstrated knowledge, skills, and experience in design of utility infrastructure in the assigned disciplines (transmission, substation, protection and controls, distribution, renewables, communications)
Demonstrated skills in providing leadership, motivation, vision, and direction
High energy level with the ability to work in a fast paced, ambiguous environment
Proven success in developing and maintaining relationships
High commitment to achieving goals and plans
Self-motivated
Work independently
Team and customer oriented
Able to manage multiple tasks and provide leadership to other team members
Desired Qualifications:
Experience at a professional level in electrical power or communications systems engineering work related to planning, designing, and operating T&D or communications systems which demonstrates a progressive development of competence
Utility industry experience at an operational or engineering management level
Experience developing and delivering technical training in pertinent business line
Active membership in a professional society
PHYSI C A L DE M ANDS : The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
How much on the job time is spent in the following physical activities?
Stand Up to 1/3 (Occasionally)
Walk Up to 1/3 (Occasionally)
Sit 2/3 and more (Regularly)
Talk or Hear 2/3 and more (Regularly)
Use Hands to Feel, Handle or finger tools or controls 2/3 and more (Regularly)
Climb or balance None
Stoop, Kneel, Crouch or crawl Up to 1/3 (Occasionally)
Reach with Hands and Arms Up to 1/3 (Occasionally)
Taste or Smell None
Does this job require that weight be lifted or force to be exerted?
Up to 10 Pounds Up to 1/3
Up to 25 Pounds Up to 1/3
Up to 50 Pounds Up to 1/3
Up to 100 Pounds None
More than 100 Pounds None
Does this job have any special vision requirements?
☒Close Vision (clear vision at 20 inches or less)
☒Distance Vision (clear vision at 20 feet or more)
☒Color Vision (ability to identify and distinguish colors)
☒Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships_
☒Ability to Adjust Focus (ability to adjust the eyes to bring an object into sharp focus)
WOR K ENVIRONMEN T : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Wet, humid conditions (non- weather) Up to 1/3 (Occasionally)
Work near moving mechanical parts None
Work in high, precarious places None
Fumes or airborne particles None
Toxic or caustic chemicals None
Outdoor weather conditions Up to 1/3 (Occasionally)
Extreme cold (non-weather) None
Extreme Heat (non-weather) None
Risk of electrical shock None
Work with explosives None
Risk of radiation None
Vibration None
While performing this job, the noise level in the work environment is:
Moderate Noise (Examples: business office with typewriters, and or computer printer, light traffic)
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.
Pike Engineering is an equal opportunity employer
EOE/Minorities/Females/Vet/Disabled
Pike Engineering is a Non-Union Company
About Us Founded in 1945, Pike is a leading provider of construction, repair and engineering services for electric and gas utilities, as well as telecommunications companies with a growing portfolio of turnkey renewable projects. We work with hundreds of utility clients across the country, and we continuously expand our offerings to supply our customers with the ideas, technology, experience, manpower and equipment to perform any job. “Essential” is the one word that sums up who we are, the work we do and what our people mean to us. Each of our employees plays a critical role in ensuring that infrastructure systems are up and running when people and businesses need them. Pike is a family-oriented workplace with a strong culture of safety, collaboration, innovation and exceptional customer service.
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