Call Center Quality Auditor & Process Improvement
Molina Healthcare
Molina Healthcare is seeking a Quality Assurance Specialist to support call center quality and excellence through auditing activities across member and provider support centers. You will monitor interactions, provide feedback, help develop guidelines, and collaborate with leadership to improve processes while ensuring HIPAA compliance and high customer satisfaction. This role requires experience in fast-paced environments and strong attention to detail; training and career growth opportunities #J-18808-Ljbffr Molina Healthcare
Vacancy posted 2 days ago
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