Desktop Support
Concord IT Systems
Education/Experience:
- 1-3 years customer service experience.
- 2-year degree in an IT related field or current progress towards a degree in combination with experience.
- No certifications required; A+ certifications preferred.
- No supervisory responsibilities.
- 1-3 years customer service experience.
- 2-year degree in an IT related field or current progress towards a degree in combination with experience.
- Familiarity with Microsoft Active Directory
- Familiarity with Microsoft SCCM imaging software
- Provide daily support for PC hardware and software, including windows 10, Office 365 and other departmental and enterprise applications.
- Participate in installing, configuring, and maintaining computer operating systems and images.
- Install and troubleshoot peripherals for users.
- Aid in troubleshooting smartphones and other related ad hoc devices.
- Microsoft Teams
- Until 12/31/2024
- Onsite, possibly wet, and dirty working conditions. Typical work week would be Sun, Mon, Tue, Wed & Thurs - 8 hour shifts onsite at the Milwaukee County Zoo.
- Local candidates or willing to relocate at the candidate's expense. This position will require onsite and weekend work.
Vacancy posted 4 days ago
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