Desktop Support

Concord IT Systems

Milwaukee, WI

Education/Experience:

1-3 years customer service experience.
2-year degree in an IT related field or current progress towards a degree in combination with experience.

Certificate and Licenses:

No certifications required; A+ certifications preferred.

Supervisory Responsibilities:

No supervisory responsibilities.

Top Skills & Years of Experience:

1-3 years customer service experience.
2-year degree in an IT related field or current progress towards a degree in combination with experience.
Familiarity with Microsoft Active Directory
Familiarity with Microsoft SCCM imaging software

Nice to Have Skills:

Provide daily support for PC hardware and software, including windows 10, Office 365 and other departmental and enterprise applications.
Participate in installing, configuring, and maintaining computer operating systems and images.
Install and troubleshoot peripherals for users.
Aid in troubleshooting smartphones and other related ad hoc devices.

Interview Process:

Microsoft Teams

Duration:

Until 12/31/2024

Onsite or Remote?

Onsite, possibly wet, and dirty working conditions. Typical work week would be Sun, Mon, Tue, Wed & Thurs - 8 hour shifts onsite at the Milwaukee County Zoo.
Local candidates or willing to relocate at the candidate's expense. This position will require onsite and weekend work.

Apply

Vacancy posted 2 days ago

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