Field Service Manager - Central (Texas)

SteelcoBelimed, established in 2024 from Steelco and Belimed, leads in advanced cleaning and sterilization solutions. Our motto, 'Innovate with confidence', drives us to meet customer needs with cutting-edge products and services. We are your ideal partner for tailored, end-to-end sterile workflow solutions, thanks to a dynamic product range focused on reliability and efficiency. We are setting new benchmarks, ensuring our solutions meet and exceed our customers' ever-changing requirements. We believe that winning teams are the key to our success. In SteelcoBelimed you will work in an international, open-minded and hands-on team in a growing industry, committed to improving the health of our society. Apply for this challenging role and join our team in the US.

Your responsibilities
As the

Field Service Manage r you will manage all aspects of the designated service region, including but not limited to, workforce selection, performance management, P&A monitoring, territory needs and opportunities, as well as customer relations.

Territory:

Texas, Oklahoma, Louisiana, New Mexico, Arkansas, Mississippi

Monitor and manage the overall performance of the service zone, including revenue, expense management, and penetration into the install base

Ensure the achievement of all key and operational measures, especially in the areas of safety, development, customer satisfaction, operational improvements, revenue generation, and profitability

Develop and manage growth and profitability of the field service business by tracking financial performance to ensure profitability

Partner with the Sales team to assist in securing capital equipment sales, new service opportunities, and to retain current business; presents the service offering to customers as required

Lead the hiring, training, and development of the field service team

Drive performance management, including performance reviews, coaching, and development opportunities to direct reports

Develop and implement profitable service programs resulting in sales lead generation and excellent customer service

Promote seamless collaboration between Sales and Service teams to drive profitability and efficiency

Your profile

Associate's degree or equivalent work experience

Hands-on experience managing a field team of at least 10 mechanical technicians

Ability to creatively solve business problems through gathering and analyzing data

Excellent interpersonal and communication skills

Proficiency in Microsoft Office Suite and other basic computer literacy

Knowledge of OSHA standards in a service environment

Acceptable driving record

Ability to travel extensively with little notice prior to travel (:20% overnight)

Able to obtain a valid passport for occasional international travel

Our offer
As a full-time team member, you will be eligible for our excellent benefits package to include:

medical

dental

vision

401(k) with a partial company match

paid time off and more!

Car Allowance program

company cell phone

laptop

Join our team and take your career further.

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