Technical Support 2

Our client, a technology support services organization , is seeking an IT Support Technician to join their team. As an IT Support Technician, you will be part of the IT Support Department supporting internal employees and technical operations teams . The ideal candidate will have strong communication skills, attention to detail, and a customer-focused mindset which will align successfully in the organization. Job Title: IT Support Technician Location: 7171 Southwest Parkway, Austin, TX (Onsite) Employment Type: 12-month contract What’s the Job? Provide first-level technical support via tickets and in-person support desk Perform basic troubleshooting for hardware, software, and devices Assist with device setup, provisioning, and replacements Maintain IT asset inventory and stockroom operations Support IT projects and ensure timely resolution of requests What’s Needed? 2–4 years of IT support experience Familiarity with Windows troubleshooting and mobile devices (iOS/Android) Strong communication and documentation skills Customer-focused mindset with ability to assist non-technical users Basic understanding of networking concepts (DNS, LAN, WAN) is a plus What’s in it for me? Hands‑on experience in a dynamic IT support environment Opportunity to work onsite with a collaborative IT team Exposure to IT projects and workflow improvements Mentorship from senior IT technicians Skill development in troubleshooting, documentation, and customer support ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law. #J-18808-Ljbffr