Assistant Account Manager

At Bozzuto, every member of our organization shares an unyielding desire to promote goodness for those around them. We do this every day as we design, build, manage and maintain one-of-a-kind residences, as well as through a range of support and consulting services. Building community within our organization enables us to build better communities for all.

Everyone at Bozzuto is focused on delivering exceptional experiences to all of our stakeholders, including our own associates. Our work inspires us to be our best in each of our roles, fostering a spirit of community within a welcoming and inclusive workplace. Guided by our core values of creativity, concern, passion and the pursuit of perfection, we are inspired and empowered to reach higher, achieve our fullest professional and personal potential and be truly extraordinary.

Responsibilities

Working for Wye River Insurance, the Assistant Account Manager is responsible for the effective management of accounts under the direction of a Client Executive/Manager. Working with the Client Executive/Manager, the Assistant Account Manager will help assess the risk management needs of prospects and clients and will market new and renewal accounts. The Assistant Account Manager will handle issuance of certificate and policy endorsement and billing processing. This is a hybrid role with 3-days in the office in Greenbelt, MD and, 2-days remote.

As an Assistant Account Manager, your primary responsibilities include:

• Manage details for Certificates of Insurance (COIs), process endorsements, billing and audits and provide responses and resolutions when applicable.


• Provide effective and timely responses to prospective and existing clients and respond to carrier requests for information when applicable.


• Assist with policy reviews, process endorsements and audits for new and existing accounts as well as overseeing billing.


• Attend renewal meetings.

What You Bring To Us:

• Bachelor’s degree. AAI, AU, CRIS or related professional designation preferred.


• An understanding of the insurance marketplace along with building and maintaining strong relationships with our carrier partners is expected.


• Maryland State Property & Casualty Producer license


• Three years of customer service/account management experience.


• Solid understanding of insurance principles.


• Experienced and fluent with insurance carrier rating systems and websites.


• Excellent written and verbal communication skills.


• Confident problem solver with focus on resolving customer service issues.


• Ability to navigate various systems, utilize integration tools, proficient in Microsoft Word and Excel, and work in a paperless environment.


• Ability to function effectively as part of a team in a sales environment.


• Results oriented, with the capability of meeting deadlines.

When you join Bozzuto, you're not just accepting a job; you are becoming part of a community that cares about your overall well-being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver outstanding experiences to our residents. In addition to an award-winning culture, our benefits take into consideration everything from career development, retirement, family matters and health and wellness.

Working on our team and in this position, you can expect:

• Competitive compensation.  


• Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.


• Paid leave.  We provide 20 days of paid time off plus holidays.


• Retirement planning. We offer a 401k program with a company match.


• Tuition reimbursement. Plus, many other programs to support career development and growth.

The specific benefits outlined above apply to full-time employees at Bozzuto. Benefits for part-time employees and interns will be discussed during the interview process. Contract positions are not eligible for benefits.

Bozzuto is proudly an Equal Opportunity Employer.