Accounts Receivable & Collections Lead

About M&D For the past 80+ years, M&D has led the aftermarket in remanufacturing innovation to address technological advancements and changing customer needs. In the past few decades, we have expanded beyond our remanufacturing roots to develop close (and sometimes exclusive) partnerships with the world’s leading OEMs and manufacturers. About M&D For the past 80+ years, M&D has led the aftermarket in remanufacturing innovation to address technological advancements and changing customer needs. In the past few decades, we have expanded beyond our remanufacturing roots to develop close (and sometimes exclusive) partnerships with the world’s leading OEMs and manufacturers. Those partnerships with key suppliers like Bosch, Garrett, Federal Mogul, Cummins, Stanadyne, Holset, BorgWarner, Delphi, Yanmar, Mitsubishi, Denso and others have been critical in honing our remanufacturing capabilities and expanding our parts offering to include new, no core options in fuel injectors and fuel pumps, diesel engine cylinder heads, blocks, crankshafts and connecting rods. M&D also stocks a complete assortment of turbos (new and remanufactured), inframe overhaul kits, filtration and aftertreatment parts including DPFs, DOCs, EGRs, sensors and other engine parts. Our strong remanufacturing roots combined with our 41 branch locations, a nationwide outside sales team of 25 and our close OEM & Manufacturer partnerships make us unique in the industry – no one understands diesel engine failure analysis and parts better than M&D. WE FUEL UPTIME. Position Summary The Accounts Receivable & Collections Lead manages day-to-day AR, cash application, and collections activities, ensuring accurate and timely payment processing. This role handles ACH and counter sales payments, deposits, adjustments, and discrepancy research, partnering with the Credit Manager, GL team, and branch/warehouse managers to resolve reconciling items and escalations. The Lead also drives process improvements and leads training on the Order-to-Cash (O2C) system, supporting the company’s cash flow and financial health. Essential Duties And Responsibilities Process ACH and counter sales payments accurately and on time. Prepare desktop deposits and post miscellaneous payment entries. Review and resolve reconciling items with the GL team as needed. Follow up on NSF items and process related invoicing. Review and approve account adjustments, ensuring proper GL coding. Identify process gaps and collaborate with AR/Credit Manager on improvements Monitor customer accounts, research discrepancies, and resolve billing issues or overdue balances. Develop and implement collection strategies to improve cash flow. Serve as liaison for cash sheet escalations and partner with the Credit Manager to close process gaps. Perform annual account cleanup. Lead the team's training on the Order-to-Cash (O2C) system. Prepare aging reports and ensure compliance with accounting standards and company policy. Train, mentor, and support the team; assist with month-end and year-end close. Perform other duties as assigned by supervisor. Minimum Qualifications Bachelor’s degree in Accounting, Finance, or related field, or equivalent experience. 3+ years of experience in accounts receivable, collections, or credit management. Working knowledge of accounting principles and AR/collections processes, including ACH processing, deposits, and account adjustments with proper GL coding. Proficiency in accounting/ERP software and Microsoft Excel. Strong analytical skills, with the ability to research and resolve payment discrepancies. Excellent communication and leadership skills, with the ability to foster a positive, collaborative team environment. Successful completion of pre-employment background and drug screening. Fosters good coworker citizenship and contributes to a positive work environment. Preferred Qualifications Experience leading or supervising an accounts receivable or collections team. Familiarity with ERP and Order-to-Cash (O2C) systems such as SAP, Oracle, or NetSuite. Certification such as Certified Credit and Collection Professional (CCCP) or equivalent. Experience in a fast-paced, multi-branch or distribution/wholesale environment. Experience with GL reconciliation and cross-functional finance collaboration. Advanced Excel skills, including pivot tables and data analysis. Physical Demands and Work Environment Prolonged periods sitting at desk and working on a computer Ability to lift, move, and carry objects to 15 lbs. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. M&D provides equal employment opportunity to all qualified applicants and employees without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, marital status, familial status, disability, military status, and genetic information. #J-18808-Ljbffr M&D Services