AR Supervisor - Collections POST NUMBER: 480407

Position: AR Supervisor (Collections)
Location: Atlanta – Hybrid/Remote Flexibility  
Compensation: $70,000-80,000/year

AR Supervisor – Collections
Vaco is partnering with a growing manufacturing organization in Atlanta seeking an AR Supervisor (Collections). This role oversees daily accounts receivable (AR) and collections operations for a US division. You’ll manage both onshore and offshore team members, ensure timely cash collection, resolve complex issues, and improve AR processes. You act as the main link between finance leadership and the AR/collections teams, driving performance, consistency, and workflow efficiency.

Collections Management

• Oversee daily AR and collections work, including follow-ups, dispute resolution, and cash applications.
• Review aging reports and collection metrics; identify accounts that need attention.
• Handle escalated or complex collection issues.
• Ensure all collections follow company policies and credit terms.
• Work with billing, credit, and cash application teams to fix issues that delay payments.

Team Leadership (Onshore & Offshore)

• Manage a blended team across multiple locations and time zones.
• Set expectations, assign work, and monitor performance.
• Lead regular check-ins, coaching, and performance discussions.
• Ensure strong communication and alignment between US and offshore teams.
• Maintain consistent coverage and smooth operations across time zones.

Process & Continuous Improvement

• Maintain and enforce standard AR procedures.
• Identify process gaps and lead improvements to reduce DSO and increase efficiency.
• Support AR-related projects, tracking milestones and communicating with stakeholders.
• Promote best practices across all teams.
• Help evaluate and implement AR automation tools.
• Report key AR metrics to division leadership.

Cross?Functional Collaboration

• Build strong relationships with sales, customer service, finance, and shared services.
• Communicate professionally with customers about outstanding balances and disputes.
• Support finance leadership with cash forecasting and period-end reporting.

REQUIREMENTS

• Minimum of 5 years of AR/Collections experience, including 2 years in a supervisory role – required
• Bachelor’s degree in Finance, Accounting, Business, or related field preferred.
• Experience managing an offshore team (5 employees) – required
• Background in large, multi-entity organizations is a plus.
• Proficient in ERP systems (D365, AX, etc.) and advanced Excel – required
• Experience with AR automation tools - preferred 
• History of job stability – required

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.