Technologies Technician

Job Summary:

The Client Technologies Technician - Advanced is responsible for providing advanced technical support and maintenance for client technologies within the South Carolina Department of Transportation. This fully onsite role requires a current South Carolina resident to manage and resolve technology issues, ensuring efficient operation of client systems and supporting emergency availability as needed. Responsibilities:

• Provide advanced technical support for client technologies and systems.
• Perform maintenance, troubleshooting, and repair of hardware and software issues.
• Support technology operations during emergencies such as weather events.
• Collaborate with team members to ensure reliable technology infrastructure.
• Adhere to security protocols and maintain confidentiality of sensitive information.
• Participate in in-person interviews and onboarding processes as required.

Required Skills & Certifications:

• Associate's Degree or equivalent technical education.
• Proven experience as a Client Technologies Technician or similar technical support role.
• Valid Right to Represent documentation.
• Current residency in South Carolina (no relocation allowed).
• Ability to pass required security clearances.

Preferred Skills & Certifications:

• Experience working in government or public sector technology environments.
• Familiarity with emergency response technology support.
• Additional certifications in client technology or IT support.

Special Considerations:

• Position is fully onsite at 955 Park Street, Columbia, South Carolina.
• Must be available during emergencies and after normal business hours.
• Only one level of sub-vendor usage allowed with prior approval.
• Withdrawn candidates cannot be replaced.

Scheduling:

• 40 hours per week, standard full-time schedule.
• May require flexible hours during emergency situations.