Manager, Investment Team Support at Neuberger Berman New York, NY

Manager, Investment Team Support at Neuberger Berman – New York, NY. We are seeking a seasoned and proactive individual to join Investment Team Support to lead a high‑performing function within the Public & Private Markets, with a primary, end‑to‑end focus on Blackrock's Aladdin. This global role will serve as the primary operational partner and escalation point for all Investment Teams, including Equities, Fixed Income, Loans, Liquidity, and Multi‑Asset strategies across workflows, data, controls, interfaces, and analytics. The team is the operational front line, aligned to Investment Teams and Traders to provide high‑touch support, proactively monitor servicing, and resolve front‑to‑back issues impacting execution, risk, performance attribution and reporting. Responsibilities Provide dedicated operational support to investment product/strategy across asset classes with end‑to‑end Aladdin ownership. Serve as operational oversight of portfolio‑level data and controls for Investment Teams and Traders within the Aladdin ecosystem (orders, compliance, allocations, trades, positions, pricing, analytics, reconciliations, interfaces, and start‑of‑day publishing). Anticipate PM needs and resolve Aladdin‑centric workflow issues; translate requirements into Aladdin configurations and controls. Lead incident management (triage, root‑cause analysis, remediation, stakeholder communication) and post‑incident trend analysis to strengthen Aladdin controls. Streamline operations and enhance controls using Aladdin data/technology; define KPIs/SLAs and publish actionable scorecards to senior management. Drive UAT, training, and adoption for Aladdin platform changes and regulatory/process transformations. Foster a culture of ownership, client focus, and continuous improvement; allocate resources to support changing priorities. Build deep relationships with PMs, Traders, Operations, Compliance, Technology, and Risk; represent investment teams in process, regulatory, and platform forums. Lead resolution efforts for operational issues with an Aladdin focus, working cross‑functionally with Middle Office, Custodians, Brokers, Technology, and Compliance teams. Serve as a trusted advisor, ensuring investment teams receive timely, high‑quality Aladdin support. Represent the voice of the investment teams in forums related to process improvement, regulatory change, and platform transformation. Qualifications 10+ years of experience in investment operations, front‑office support, or middle office roles at a global asset manager or financial institution. (Buy‑Side experience is a must‑have) 5+ years of end‑to‑end Aladdin expertise across order management, compliance, trade lifecycle, positions/pricing, analytics, reconciliations, interfaces/integrations, and start‑of‑day publishing; complementary experience with CTM, WSO, GTSS, CLS, Bloomberg, and FactSet. Ability to translate PM requirements into Aladdin configurations, workflows, and controls. Proven leadership running front‑to‑back support across multiple strategies and asset classes. Deep knowledge of investment vehicles including pooled funds, institutional mandates, and separately managed accounts (SMAs). Extensive experience with trade management workflows, regulatory reporting, incident oversight, and operational KPIs/SLAs; ability to define and publish Aladdin‑centric scorecards. Experience with global standards, broker/custodian practices, and control frameworks; audit readiness and remediation in Aladdin‑enabled workflows. Data‑driven approach to identifying trends, managing performance, and enhancing operational resilience; advanced Excel and familiarity with SQL/BI tools (Tableau/Power BI) for KPI dashboards. Exceptional communication and stakeholder management; comfort engaging PMs and senior leadership during incidents and change events, operating in a global, time‑sensitive environment. Compensation and Benefits The salary range for this role is $130,000‑$170,000. This range is in good faith based on the role at the time of posting and may be adjusted. The compensation package includes a discretionary bonus, and total benefits such as paid time off, medical/dental/vision insurance, retirement, life insurance, and other eligible employee benefits. Note: No amount of pay is considered wages or compensation until earned, vested, and determinable; all bonus, commission, or production compensation is subject to company discretion and may be modified. Equal Employment Opportunity Neuberger Berman is an equal opportunity employer. The Firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. #J-18808-Ljbffr Neuberger Berman