Accounts Payable Support Specialist

Accounts Payable Support Specialist

TOTE Resources is seeking a detail-oriented, customer-focused, and highly organized Accounts Payable Support Specialist to join our growing team in Tacoma, Washington.

This is an exciting opportunity to become part of a collaborative, mission-driven organization supporting leaders in the maritime, logistics, terminal, and transportation industries.

In this role, you will play a key part in ensuring accurate and timely invoice processing, vendor management, accounts payable operations, and financial data integrity. You will work closely with internal departments and external vendors while helping drive efficiency, compliance, and exceptional customer service.

At TOTE Resources, we are committed to our core values of Safety, Operational Excellence, Customer Experience, and Colleague Experience.

If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in delivering high-quality, detail-driven work, we encourage you to apply.

Accounts Payable Operations

• Open, sort, and process incoming physical and electronic Accounts Payable mail.
• Scan, index, and validate invoices within the document imaging system.
• Verify and correct information captured by imaging software to ensure accuracy and compliance.
• Accurately enter and maintain vendor information within the accounting system.
• Monitor and distribute emails received through the Accounts Payable mailbox.
• Reconcile vendor statements and investigate discrepancies.
• Resolve invoice and payment-related issues in a timely and professional manner.

Vendor Management

• Maintain and protect the integrity of the Vendor Master File.
• Review new vendor packets and obtain any missing documentation.
• Verify and document vendor additions and changes to help prevent fraudulent activity.
• Partner with vendors to resolve account issues and provide exceptional customer service.

Customer Service & Administrative Support

• Serve as a point of contact for accounts payable inquiries.
• Deliver outstanding customer service to internal departments and external vendors.
• Assist with special projects and other Accounts Payable responsibilities as assigned.
• Support process improvements that enhance efficiency and accuracy.

Required Qualifications

• Two (2) or more years of Accounts Payable experience.
• High School Diploma or GED equivalent.
• Experience with accounts payable systems, invoice processing, and vendor management.
• Strong attention to detail and a high level of accuracy in data entry.
• Excellent organizational and time-management skills.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities in a deadline-driven environment.
• Proficiency with: Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams.
• Ability to work independently and collaboratively within a team environment.

Preferred Qualifications

• Bilingual in Spanish.
• Experience with document imaging systems.
• Experience maintaining vendor master files.
• Experience reconciling vendor statements and resolving discrepancies.
• Experience identifying and recommending process improvements.

Knowledge, Skills & Abilities

The ideal candidate will demonstrate:

• Strong understanding of Accounts Payable processes and procedures.
• Excellent attention to detail and commitment to accuracy.
• Strong organizational and problem-solving abilities.
• Ability to handle confidential information professionally and responsibly.
• Strong customer service and communication skills.
• Ability to prioritize competing deadlines and workloads.
• Ability to work effectively in a fast-paced environment.
• Ability to collaborate with employees, vendors, and business partners across multiple departments.

Compensation & Benefits

Compensation

Salary Range: $35,844 – $62,830 annually

Target Hiring Range: $49,337 – $52,036 annually

Compensation will be based on several factors, including the candidate's education, work experience, work location, and specific job duties.

Benefits

TOTE Resources offers a comprehensive benefits package, including:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term Disability
• Employee Assistance Program (EAP)
• 401(k) with Company Match and Discretionary Funding
• Tuition Reimbursement
• Supplemental Parental Leave
• Jury Duty Leave
• Bereavement Leave

Paid Time Off

• Minimum of 10 Days of Vacation Annually
• 10 Days of Sick Leave
• 10 Paid Holidays
• 1 Floating Holiday Every 12 Months
• Eligibility for an Annual Discretionary Bonus Program

Why Join TOTE Resources?

• Opportunities for Career Growth and Development
• Collaborative and Supportive Team Environment
• Hybrid Work Flexibility
• Competitive Compensation and Benefits Package
• Career Stability Within a Well-Established Organization
• Opportunity to develop expertise in Accounts Payable, Financial Operations, and Vendor Management
• Meaningful work supporting critical business functions across the TOTE family of companies

Schedule & Work Environment

• Full-Time Position
• Hybrid Schedule: 4 Days Onsite / 1 Day Remote
• Standard business hours
• Located in Tacoma, Washington
• Office environment with regular interaction with internal departments and external vendors
• Flexibility may be required during month-end close and other high-volume accounting periods

Equal Opportunity Employer

TOTE Resources is an Equal Opportunity Employer, Affirmative Action Employer, and VEVRAA Federal Contractor. We are committed to fostering a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

TOTE Resources is a drug-free workplace and participates in the E-Verify Employment Verification Program.