Director of Federal Growth & Strategic Accounts
Turning Point Global Solutions
About the Role Turning Point Global Solutions (TurningPoint) is seeking a relationship-driven Director of Strategic Accounts & Federal Growth to deepen and grow our standing with key federal government clients, including the Department of State (DoS ), the Department of Homeland Security (DHS) , the Defense Health Agency (DHA) , and other federal civilian and defense agencies. The core of this role is client intimacy — building trusted, durable relationships with agency stakeholders and becoming a go-to resource within each account — with pipeline development and new opportunity pursuit as a supporting, secondary responsibility. Prior, hands-on experience supporting one or more of these specific agencies is required; candidates must be able to speak credibly to agency missions, stakeholders, and ways of working from firsthand experience. TurningPoint currently has ongoing active contracts/projects with the above-mentioned agencies. The ideal candidate has direct experience navigating federal procurement, understands agency mission priorities, and is comfortable managing long sales cycles, multiple stakeholders, and compliance-heavy environments. Location : Washington, DC Metro Area Employment Type : Full-Time Compensation: Commensurate with experience Department: Sales / Account Management Reports To: Chief Operating Officer Clearance: Active Secret clearance required; higher clearance levels (Top Secret/TS-SCI) are a plus. What You’ll Do Key Responsibilities • Serve as the primary, trusted point of contact for assigned federal accounts (DoS, DHS, DHA, and others), cultivating deep, ongoing relationships with program managers, contracting officers, and end users.
- Work with the TurningPoint BD team to fine-tune our message and solutions to meet customers' mission and program goals, driving our revenue and growth.
- Maintain a consistent cadence of client touchpoints to stay closely attuned to agency priorities, pain points, and satisfaction — ensuring the client always feels known and well-supported.
- Act as the client's internal advocate, coordinating with delivery/program teams to ensure agency expectations are understood and met.
- Identify expansion opportunities that emerge naturally from strong account relationships, and support (as a secondary priority) broader pipeline development and capture efforts across target agencies.
- Monitor task orders, contract vehicles (e.g., GSA Schedule, GWACs, IDIQs), and upcoming re-competes relevant to assigned accounts.
- Support proposal and capture teams as needed with client insight, relationship access, and past performance context.
- Provide regular account health updates and relationship status reports to leadership. What We’re Looking For Required Skills and Qualifications • 10+ years of account management or client relationship experience supporting federal government clients.
- Required: prior, direct experience personally supporting the Department of State, DHS, DHA, or a closely related agency (not solely at the company/contract level — candidate must have firsthand exposure to the agency's mission, stakeholders, and working environment).
- Excellent relationship-building, communication, and client-management skills, with the ability to build lasting trust with senior government stakeholders.
- Active Secret security clearance required at time of application; must be able to maintain clearance eligibility.
- Ability to work on-site/hybrid within the Washington, DC metro area. Preferred Qualifications • Active Secret or Top Secret clearance.
- Existing, active network of federal contacts within DoS, DHS, DHA, or adjacent agencies (e.g., CBP, ICE, TSA, USCIS, Defense Health Agency components).
- Background in client/account management (rather than pure hunting or capture) within health IT, cybersecurity, professional services, or a relevant vertical serving these agencies.
- Federal telecom management experience preferred, though not required.
- Systems integration experience is a plus.
- Master's degree or relevant certification (e.g., Certified Federal Contracts Manager, Shipley capture/proposal training, PMP).
- Competitive salary with annual performance bonuses and annual merit increases.
- Comprehensive health benefits fully funded by the company for employees.
- 401(k) retirement plan with company match.
- Paid time off plus holidays.
- Professional development opportunities.
- A collaborative and inclusive work culture.
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