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Technical Support Consultant (Fully Remote)

NEC Software Solutions

New York, NY
  • Remote job

Provide technical support and assurance for UK and international customers. Work across 2nd-line support, change delivery, and technical assurance. Key Responsibilities: Support incidents, major incidents, and root-cause analysis. Review change plans, documentation, and service readiness. Qualifications: Strong technical support experience in ITIL-aligned environments. Desirable: automation/scripting, major incident, and public safety experience. NEC Software Solutions NEC Software Solutions, part of NEC Corporation, develops software for emergency services, transport, and public services. With 3,000+ employees, it supports governments, hospitals, and police to improve public outcomes. #J-18808-Ljbffr NEC Software Solutions

Vacancy posted 4 days ago
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