Property Management - Operations Administrator

Administrator of Operations

The Finger Companies

Property Management

$65,000/year

Position Summary

The Administrator of Operations is accountable for implementing, maintaining, and supporting on-site Property Management operations, programs and guidelines.

Key Responsibilities

• Sets up employee user access for property management software.
• Communicates with vendors regarding website management, digital advertising, and marketing budgets.
• Manages initiation and renewal of business licenses, permits, and all other city, state, and federal licensing related to the properties.
• Audits resident referral documentation and locator invoices.
• Coordinates the communication of resident feedback.
• Manages the preparation of lease termination correspondence in conjunction with Regional Supervisor.
• Manages the processing and submission of allocated invoices from the corporate office to each site.
• Proactively pursuing updates to changes in regulations surrounding real estate management at the city, state, and federal levels.
• Assisting property management leadership in implementing all forms, procedures, and manuals (changes) related to operations.
• Serves as backup for manager-requested applicant overrides.
• Coordinates acquisition of new developments with Development & Asset Management to ensure timely setup of systems and efficient onboarding of employees, vendors, properties, etc.
• Supports Human Resources as subject matter expert regarding policy and procedures, both at a corporate and on-site level, for training and Q&A purposes.

Qualifications

• High School Diploma required; Bachelor's Degree preferred.
• Experience in Property Management industry.
• Excellent communication and interpersonal skills to effectively interact with coworkers, vendors, and property managers.
• Strong organizational and time management skills with ability to manage multiple tasks and deadlines effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software (Knock, Blue Moon, OneSite).
• Functional understanding of property management practices and lease agreements.
• Ability to work independently and positively contribute to the team environment.
• Ability to give and receive objective, transparent feedback.