Practice Administrator-Orthopaedics

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke Health Integrated Practice Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina. Practice Administrator – Duke Orthopaedics Apex / Duke Sports Medicine and Orthopaedics Cary

JOB LOCATIONS

Duke Sports Medicine and Orthopaedics Cary 100 Duke Health Cary Pl Suite 420 Cary, NC 27519 Duke Orthopaedics of Apex 1545 Orchard Villas Ave Apex, NC 27502

JOB SUMMARY

The Practice Administrator provides strategic, operational, and financial leadership for multiple ambulatory clinic locations within an assigned service area. Clinics under the Practice Administrator's leadership meet defined criteria for scope based on FTE count, patient volume, clinical complexity, and operational footprint. The Practice Administrator ensures high‑quality patient care, financial sustainability, and operational efficiency across all assigned locations.

JOB DUTIES AND RESPONSIBILITIES

Provide overall operational leadership and administrative oversight for multiple ambulatory clinics, ensuring alignment with service line and DUHS strategic goals. Partner with physician, APP, and nursing leadership to optimize clinical operations, patient access, and care quality across all sites. Develop, manage, and monitor clinic budgets, including payroll, capital, and operating expenses; implement strategies for cost control and revenue growth. Oversee recruitment, selection, development, and evaluation of administrative and clinical leaders (Clinic Managers, Nurse Managers) within assigned clinics. Lead the implementation of standard work processes, performance improvement projects, and patient experience initiatives across all locations. Monitor compliance with all regulatory, accreditation, safety, and infection control requirements across assigned clinics. Analyze operational and financial performance data; develop and execute action plans to address identified gaps or opportunities. Serve as liaison between assigned clinics and service line, system leadership, and external partners; represent clinics in system‑level initiatives. Coordinate operational support for providers, ensuring appropriate resource allocation, clinic infrastructure, and operational readiness. Perform other related duties incidental to the work described herein.

JOB ELIGIBILITY REQUIREMENTS

Bachelor's degree in healthcare administration, nursing, business, or related field required. Master’s degree in healthcare administration, nursing, business, or related field preferred. Minimum of five years of progressively responsible experience in ambulatory or hospital operations, with at least two years in a leadership role managing multiple clinic or departmental locations. Experience in ambulatory or outpatient clinic operations preferred.

DAY SHIFT WORK SCHEDULE

No specific schedule details are provided; the position is a day shift role.

EQUAL OPPORTUNITY EMPLOYER

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

ESSENTIAL PHYSICAL JOB FUNCTIONS

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. #J-18808-Ljbffr Duke Clinical Research Institute