Assistant Community Manager

Position Description Under the direction of the Community Manager, the Assistant Community Manager is responsible for leasing, compliance, maximizing rental income, and customer service. This job involves heavy emphasis on operations administration, meeting compliance objectives, resident retention, and providing a quality living experience for the residents. Certification in COS and LIHTC is strongly preferred. The position requires five days a week in office, split between the Pilot Grove & Elizabeth Brook Apartments. Essential Functions Assist with daily site operations and maintain open communication with the Community Manager, Resident Specialist, Community Life, and Service Maintenance staff regarding issues. Monitor, direct, and track performance of leasing, retention, and re-certifications to meet a 97% physical occupancy goal; anticipate vacancies and proactively attract new tenants. Prepare re-certifications, leasing applications, verifications, occupancy agreements, and reports. Screen applicants to ensure compliance with the Tenant Selection Plan and regulatory requirements. Stay informed of market conditions and update competitive market analysis quarterly. Enter and code invoices, post rents, make deposits, and maintain accurate resident ledgers. Monitor rent balances, collect rents, and send late or quit notices as required. Participate in all aspects of property management, including business goals, budgeting, risk management, physical assets, maintenance, compliance, reporting, and personnel management. Oversee office functions such as office hours, filing, computer systems, and reports. Inspect the property, pick up litter, and report issues to the Service Maintenance Manager. Handle resident issues and concerns, partnering with the Community Manager as needed. Inspect market-ready units for acceptance to lease and for resident move-in. Assist with recruitment, training, supervision, and motivation of team members and participate in the preparation of annual reviews and performance management processes. Perform other duties as required. Education & Experience College degree or 3+ years in a progressive career path in Residential Property Management, Hotel, Hospitality, or Retail Management. 2+ years of experience in Property Management, Hotel, Hospitality, or Retail. Knowledge of all regulatory programs, policies, and Federal Housing Laws and Guidelines. Strong Microsoft Word, Excel, Outlook, and Yardi or other industry software experience. Medical, dental, and vision insurance. 12 paid holidays & tenure-based PTO accruals. Employer contributions to Health Savings Accounts. Company-paid life and disability insurance. 403(b) retirement plan with company match. Tax-advantaged accounts: commuter/parking, medical and dependent care FSAs. Hospital and critical illness insurance. Confidential, 24/7 employee assistance program. Pay rate: $31–34/hr. Equal Opportunity Employer The Community Builders is an equal opportunity employer. #J-18808-Ljbffr The Community Builders, Inc.