Lead Product Manager

Salary: $72,000 - 112,000 per year Requirements:

• 7+ years of product management experience, including substantial experience managing digital products or digital customer experiences.
• 5+ years of experience in the digital industry or a technology-driven environment.
• Experience collaborating across technology, design, project management, business, analytics, and user experience teams.
• Demonstrated ability to develop and manage product strategies and roadmaps.
• Experience translating business and customer needs into product requirements, user stories, and epics.
• Experience with Agile software development methodologies.
• Strong analytical skills, including the ability to use data and performance metrics to identify trends, develop assumptions, and inform business decisions.
• Experience presenting product performance, results, and recommendations to stakeholders and leadership.
• Strong strategic thinking and the ability to turn ideas into actionable plans.
• Ability to build relationships, influence cross-functional partners, and achieve results in a complex organization.
• Experience identifying and addressing technical, customer, and business challenges.
• Preferred: experience with consumer-facing digital products or digital commerce platforms.
• Preferred: an entrepreneurial mindset and the ability to work effectively in an ambiguous, fast-paced environment.
• Preferred: strong analytical and financial skills.
• Preferred: experience with innovative or emerging technologies, large-scale digital products or platforms, and customer and product analytics used to inform prioritization and roadmap decisions.

• Partner with Marketing, Sales, Technology, Operations, Project Management, Design, Analytics, and other teams to develop strategies that support business opportunities and improve digital customer experiences.
• Create product strategies and implementation plans aligned with business priorities, key performance indicators, and organizational objectives.
• Track digital trends, customer behavior, emerging technologies, and competitive intelligence to identify opportunities and guide product roadmaps.
• Analyze product and business performance data to identify trends, opportunities, and areas for improvement.
• Gather and document requirements for product initiatives in collaboration with impacted business, creative, design, and technology teams.
• Drive digital product roadmap execution by ensuring development teams understand product goals, priorities, requirements, and expected outcomes.
• Translate product concepts into user stories, epics, requirements documentation, project briefs, and other product deliverables.
• Represent product management during product and feature rollouts, guide project teams, and escalate issues when appropriate.
• Work with technical, creative, and production teams to support defect triage, identify root causes, resolve issues, and remove blockers.
• Communicate product strategy, priorities, performance, and progress to stakeholders and leaders through presentations, meetings, and written updates.
• Lead cross-functional teams through complex challenges and turn strategic ideas into actionable initiatives.

• Support
• Marketing
• Product Manager

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We are HTC Global Services, a collaborative technology and digital organization building high-impact digital experiences for millions of customers. As a Lead Product Manager on our team, you will help shape digital product strategy, roadmaps, and execution while working with experts, clients, and high-performing teams. We offer long-term career growth, opportunities to develop skills in emerging technologies, and a comprehensive benefits package that may include medical, dental, and vision coverage, paid time off and holidays, 401(k) matching, life and disability insurance, professional development, wellness programs, and other perks. We are committed to an inclusive, diverse workplace free from discrimination and harassment, where everyone is treated with dignity and respect. We are an Equal Opportunity Employer and a National Minority Supplier.

last updated 41 week of 2026