Market Manager

Job ID: 525652 Summary The Market Manager is the primary contact for all customer accounts in your territory, acting as a liaison between customers and the company. This position ensures quality and consistency of service and/or product delivery, maintains contact and develops strong relationships with current and prospective clients, generates sales proposals, and services and manages existing accounts. What You’ll Be Contributing Promote and follow all plant safety guidelines. Foster strong relationships with customers and lead in developing customer loyalty and company brand reputation. Maintain a strong understanding of market volumes, trends, competitive activity, and key economic drivers for the assigned territory. Develop annual business plans for the territory and each account, including pricing objectives, technical support, distribution optimization, new products, and receivables management. Manage customer accounts, ensuring 100% correct daily billing with emphasis on correct and complete entry of pricing, management of payment discrepancies, DSO, and rebates. Lead price negotiations with all customers, ensuring mutually beneficial, satisfactory, and timely agreements. Promote the consumption of cement and related products, enhancing brand reputation and preference in the marketplace. Provide up-to-date sales forecasts monthly for each account via standard tools. Provide first-line technical input (testing, specification interpretation, troubleshooting) to customers and engage Technical Service support. Develop superior knowledge and understanding of each account, including objectives, strategies, key staff, operations, and financial performance. Provide value-added to customers to strengthen loyalty and brand reputation. Utilize all available data to monitor accounts’ commercial margins and continually seek opportunities for margin improvement. Represent the company by participating in industry associations. Manage assigned expense and travel budgets. Follow up on new leads and referrals resulting from field activity. Ensure alignment of OH&S activities with the company’s OH&S mission. Perform additional duties as assigned by supervisor. To Succeed In This Position 4‑year degree in marketing, business, management, or related field. Minimum of 5 years experience working in sales, operations, or technical service in the construction field or related roles. Proficient with computers, especially Microsoft software products. Ability to drive committed and effective incident management. Ability to explore and understand customers’ requirements to ensure a high level of responsive service. Ability to analyze facts and exercise sound judgment in arriving at conclusions. Proficient in written, verbal, and listening English communication. Ability to cultivate and maintain positive relationships with others in a friendly and respectful manner. Ability to read, write, and understand English. Ability to perform multiple projects/tasks simultaneously with a high degree of accuracy. Compensation Base salary: $86,000 – $105,100 Eligible for yearly bonus Benefits Health Insurance Dental Insurance Vision Insurance Retirement Plan Paid Time Off, Paid Holidays Tuition Reimbursement Employee Assistance Program Disability Pay Life Insurance Growth Opportunities and more The above duties and responsibilities are representative of the nature and level of work assigned and are not necessarily all-inclusive. The physical demands, working environment, and other conditions of employment listed in this document are representative of but are not intended to provide an exhaustive list of the requirements for positions in this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. EOE/Vet/Disability CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. #J-18808-Ljbffr