Quality Manager

Job Description

Job Description

Description :
The Quality Manager leads continuous improvement, Lean Six Sigma execution, structured problem solving, and operational performance improvement across wire and cable manufacturing operations. This role partners with Production, Quality, Engineering, Maintenance, Supply Chain, Safety, and leadership to reduce waste, improve process capability, and drive measurable results in safety, quality, delivery, cost, cash, engagement, and customer satisfaction.

Key Duties & Responsibilities :
• Lead the site continuous improvement roadmap, ensuring projects align with business priorities, customer requirements, and operational goals
• Facilitate Lean Six Sigma, 8D, A3, Kaizen, value stream mapping, standard work, 5S/6S, visual management, and root cause analysis across manufacturing and support functions
• Supervise QC Inspectors and the Quality Management Systems Specialist, providing direction, coaching, and support for inspection activities, quality documentation, and management system requirements
• Identify and prioritize improvements related to scrap, rework, cable defects, process variation, material usage, throughput, lead time, and labor productivity
• Coach leaders and teams on structured problem solving, daily improvement practices, and sustainable change implementation
• Maintain the CI project funnel, savings tracker, KPI dashboard, and follow-up cadence to verify improvements are completed and sustained
• Partner with Quality, Engineering, Safety, Supply Chain, and Operations to improve process capability, corrective actions, material flow, inventory waste, schedule adherence, and workplace organization • Prepare leadership updates on CI progress, savings, risks, and future opportunities
• Serve as a customer-facing contact when required for quality concerns, corrective actions, and improvement initiatives
Required Qualifications:
• Demonstrated experience applying Lean, Six Sigma, 8D, root cause analysis, Kaizen, standard work, 5S/6S, visual management, and process mapping tools
• Ability to lead cross-functional teams, manage projects, analyze data, and communicate results to leadership and frontline teams
• Strong problem-solving, facilitation, coaching, change management, and interpersonal skills
• Lean Six Sigma Green Belt required; Black Belt certification preferred
• Experience supporting quality management systems, including ISO 9001, UL requirements, ASTM specifications, customer audits, corrective actions, and audit follow-up.

Education & Experience:
• Bachelor’s degree in Engineering, Operations Management, Industrial Technology, Business, or related field preferred; equivalent manufacturing experience may be considered
• Five or more years of experience in manufacturing, operations, quality, engineering, or continuous improvement; wire and cable manufacturing experience preferred
• Lean Six Sigma Green Belt required; Black Belt certification preferred

Physical & Environmental Requirements : Manufacturing and office environments. Requires standing, walking, and lifting up to 25 lbs. regularly and up to 55 lbs. occasionally. Work involves exposure to machinery, moderate noise levels, and use of inspection and test equipment. The production environment is typical of many indoor manufacturing facilities. This is a “Safety First” facility P.P.E. gear is mandatory with no exceptions. The noise generated within the facility is moderate but sometimes using certain equipment may require hearing protection. Employees around moving and heated equipment sometimes with extreme temperatures.

Work Environment & Safety Notice: This role may require working near industrial equipment that can generate electromagnetic fields (EMF). Exposure to electromagnetic fields (EMFs) may affect certain implanted medical devices. We are committed to providing a safe workplace. If you believe you may need an accommodation to perform the essential functions of this job, please let us know during the application process or at any time.

Additional Comments : Those that excelled at this position in the past have had the following qualities, characteristics, or traits:

• Exceptional work ethic and dedication to their company, and able to follow the Company Core Values.
• Comes to work every day with a great attitude. Thinks like an owner.
• Proven track record of driving continuous improvement initiatives from idea through implementation, with measurable impact on operational performance, process reliability, waste reduction, and team engagement.

As required by the Americans with Disabilities Act reasonable accommodations may be made to qualified applicants and/or employees to perform essential job functions. Pelican Wire/Wire Experts Group is an equal opportunity employer. Applicants and/or employees will be provided equal opportunity without regard to age, race, religion, sex, sexual orientation, gender identity, color, disability, veteran tatus, national origin or any other protected characteristic.

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