Warehouse Associate - Shipping Department

Warehouse Associate – Shipping Department About Shepherd Electric Supply Since 1892, Shepherd Electric Supply has been the first call when complex, time‑critical electrical challenges need to be solved, and reliability truly matters. We move materials accurately and on time so contractors stay on schedule, projects stay on track, and customers never have to wonder if we will come through. Why This Role Matters Every order that leaves the Baltimore branch passes through the shipping department. When shipping is accurate – right product, right quantity, right documentation – customers stay on schedule and Shepherd’s reputation holds. If it isn’t, the entire chain breaks. How This Role Connects to Our Compass We Keep Our Promises: Every outbound order you touch is a promise Shepherd made to a customer. The Shipping Associate ensures right product, right count, right label – each time. If something is off before it leaves the dock, you catch it. If it goes out wrong, someone’s job site feels it.We Stay Hungry: You notice what slows the shipping floor down and you say something. You look for a smarter staging sequence, a faster verification habit, a better way to document exceptions.We Grow Together: Shipping works with the warehouse team, counter sales, and dispatch every day. Clean communication on priorities and timing means the whole branch executes better.We Own It: If an order is short, you resolve it before it stages. If documentation is missing, you track it down. If something looks wrong, you stop and ask.We Go Above & Beyond: You make sure will‑call orders are staged before customers arrive. You flag time‑critical shipments before dispatch asks. You see what’s coming and you get ahead of it. Key Outcomes Outbound Order Accuracy & Fulfillment Pull, verify, and stage outbound orders accurately – right product, right quantity, right destination, every time. Confirm shipping documentation is complete and accurate on every outbound shipment before it leaves the dock. Conduct a final physical check on staged orders to catch discrepancies before they become customer problems. Ensure will‑call orders are staged, labeled, and ready before the customer arrives. Coordinate with counter sales and dispatch on priority‑flagged or time‑critical orders. Shipping Documentation & Compliance Generate and verify bills of lading, packing slips, and delivery confirmations for all outbound shipments. Document all shipping exceptions – shortages, substitutions, split shipments – clearly and promptly. Maintain accurate records of outbound activity in the warehouse management system. Flag documentation errors or system discrepancies to the Warehouse Manager before they leave the building. Inventory Integrity at the Dock Pull orders accurately from bin locations and confirm picks against order documents. Return mis‑picks, over‑pulls, and damaged product to proper locations immediately. Report recurring pick errors or bin location discrepancies to the Warehouse Manager for root‑cause review. Treat every inventory discrepancy at the dock as a signal, not an inconvenience. Equipment, Safety & Facility Operate pallet jacks, hand trucks, and shipping equipment safely in compliance with Shepherd standards. Conduct pre‑shift equipment checks and report maintenance needs before they become failures. Keep the shipping area organized, labeled, and clear of hazards – aisles open, staging zones clean. Maintain safety compliance at your workstation and alert leadership to unsafe conditions immediately. Continuous Improvement: surface workflow friction, recurring errors, or staging inefficiencies to the Warehouse Manager. Cross‑train on receiving and warehouse floor functions to build team flexibility. Support onboarding of new shipping team members by modeling accuracy standards and Shepherd values. What Success Looks Like After 90 Days Outbound orders leave the dock accurately – right product, right quantity, complete documentation – every shift. Will‑call orders are staged and ready before customers arrive, without being asked. Shipping exceptions are documented and communicated the same day they occur. The shipping area is organized, hazards are addressed, and equipment is maintained every shift. You have surfaced at least one meaningful improvement – a staging tweak, a documentation habit, a catch – in your first 90 days. The Warehouse Manager trusts that every order that left the dock today left correctly. Who Thrives Here You take ownership of accuracy without being reminded – you do not hand off a problem you can solve. You pay attention when the pace is high, especially on details others rush past. You treat the shipping dock like a quality checkpoint, not just a staging area. You communicate clearly and directly – with your team, with dispatch, with counter sales. You stay steady when priorities shift and volume spikes. You care about the work being right, not just done. You want to be part of a team that notices when you do the job well. Qualifications & Requirements High school diploma or equivalent required. Prior shipping, warehouse, or fulfillment experience preferred; motivated entry‑level candidates will be considered. Forklift or pallet jack certification required or ability to obtain within 30 days of hire. Familiarity with warehouse management systems and standard computer tools (Excel, email) preferred. Ability to lift up to 60 lbs. regularly and stand for extended periods. Ability to successfully complete pre‑employment screening requirements. Why Join Shepherd Electric Supply Competitive hourly pay with opportunity for growth. Medical, dental, and life insurance. Prescription drug coverage. Paid vacation and personal time. 401(k) with employer match. Stable organization with over 130 years of industry leadership. A culture where reliability is noticed, ownership is rewarded, and people come first. A company scaling into new markets — with real paths to grow with it. Work Shift and Hours Monday - Friday, 9:00am - 6:00pm Compensation Details The expected pay rate for this position is starting at $19.00 - $22.00 per hour depending on experience. Additional Information Steel‑toed boots that cover the ankle bone are required. Equal Opportunity Employer Shepherd Electric Supply is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and do not discriminate based on race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected status. #J-18808-Ljbffr