Compliance Officer

Summary

This position is located in the Headquarters Office of the Consumer Product Safety Commission in the Regulatory Enforcement Division (CRE) within the Office of Compliance (EXC). CRE is responsible for assessing product compliance to consumer product regulatory requirements and taking enforcement actions, if necessary, to compel compliance.

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Duties

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Candidates must be focused and self-motivated individuals with demonstrated experience successfully completing assignments requiring critical thinking and analysis under tight deadlines. Candidates must possess strong writing skills, be comfortable and experienced with applying data-driven approaches and be able to communicate effectively orally and through use of standard visualization and presentation tools. Candidates with backgrounds in interpreting and applying U.S. import requirements are also encouraged to apply but this background is not required.

The Regulatory Enforcement Division is responsible for enforcing mandatory standards and regulations, negotiating recalls, and providing advice and guidance to stakeholders. As a Compliance Officer, you will:

• Determine whether products violate requirements, communicating violations and technical information to affected parties, and negotiating product recalls and other corrective action.
• Maintain, manage, and interpret data from multiple sources to provide case and program efficiency recommendations to management.
• Manage caseloads in accordance with agency and office priorities, and provide subject matter expertise to other offices, field investigators, industry, and the public.
• Conduct investigations and assess technical materials (i.e. lab reports, analyses, etc.) to determine whether products meet or violate technical regulations standards.
• Develop and recommend data-driven investigative strategies to promptly identify emerging trends.
• Brief management on case facts and recommend action, in addition to preparing formal communication with global businesses, trade organizations, and other government agencies.
• Negotiate, evaluate, and participate in monitoring recalls and other corrective action plans by companies, including the coordination of drafting press releases and safety notices.

Requirements

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Conditions of employment

Must be a U.S. Citizen.

This is a Public Trust Position. Employment in this position requires a background investigation. If you are selected and cannot meet the criteria requirement for the pre-employment waiver and/or a favorable suitability determination within a reasonable period of time due to disclosed or undisclosed background issues, the employment offer may be withdrawn.

If you are a male born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. Please see for more information.

Selectees will be required to complete a "Declaration of Federal Employment", (OF-306), prior to appointment and the appropriate background investigation forms to determine suitability for Federal employment. False statements or responses on these forms can jeopardize your employment opportunity and subject you to disciplinary action, including removal from Federal service.

The selectee will be required to complete a Personal Identity Verification (PIV) process that requires two forms of identification from the I-9 Form. We will compare information provided to confirm employee's identity and eligibility to work. Learn more about E-Verify, including your rights and responsibilities.

You are applying under Delegated Examining and if selected under this authority, you will be required to serve a 1-year probationary period, even if you are a transfer from another federal agency.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the CPSC;
• whether your continued employment would advance organizational goals of the CPSC or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

All applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the candidate with the particular knowledge, skills, and abilities to perform successfully the duties of the position. In addition, all applicants must possess the Selective Placement Factor (SPF) to receive consideration for this position. The SPF for this position requires you to work on sensitive cases involving death or serious injuries to consumers.

Qualifying specialized experience must demonstrate the following:

GS-11: 1) conducting analyses and developing recommendations or conclusions based on that analysis.

GS-12: 1) conducting analyses and developing recommendations or conclusions based on that analysis; AND 2) using, developing, and interpreting data for use in negotiation or policy-oriented deliberation.

GS-13: 1) conducting analyses and developing recommendations or conclusions based on that analysis; 2) using, developing, and interpreting data for use in negotiation or policy-oriented deliberation; AND 3) communicating recommendations or policy implications orally and in writing to senior executives, corporate executives, or other top leaders in a field.

Evidence of the above specialized experience must be supported by detailed documentation of duties performed in positions held. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. We will not make assumptions regarding your experience or based on job titles alone. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Applicants must meet the qualifications for this position by the closing date of this announcement

Education

Applicant may substitute education for experience at the GS-11 level only, as defined below:

GS-11: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related or 1 year of specialized experience equivalent to a GS-9.

GS-12: There is no substitution for specialized experience at this grade level.

GS-13: There is no substitution for specialized experience at this grade level.

You MUST provide transcripts to support your educational claims. Unofficial transcripts are acceptable during the application process.

All materials must be submitted by the closing date of this announcement.

All education claimed by applicants will be verified.

Additional information

CPSC provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Specialist listed in this vacancy announcement.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency. Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (

Payment of relocation expenses is NOT authorized.

All the information you provide will be verified by a review of the work experience and/or education as shown on your application, by checking references and through other means, such as the interview process. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for not hiring you or for firing you after you begin work.

Additional selections may be made through this vacancy announcement.

A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.

Must meet the criteria requirement for the pre-employment waiver and/or a favorable suitability determination within a reasonable period of time, otherwise the employment offer may be withdrawn.

CPSC headquarters employees (Bethesda, MD) will be relocating to 441 G Street NW, Washington, DC. This position will transition to the new location upon completion of the move. The transition is expected to be completed by the end of 2026. Applicants should be aware that acceptance of this position includes the requirement to report to the new location once the relocation is finalized.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

CPSC offers a comprehensive benefits package that includes: paid vacation, sick leave, 11 paid holidays per year, life and health insurance, Long Term Care insurance, dental and vision insurance, flexible spending account program, and retirement savings and investment plan similar to 401(k) (Thrift Savings Plan).

CPSC also offers a broad array of work-life flexibilities and services to employees such as, flexible work schedules, transit subsidies, fitness center, and employee assistance and wellness programs.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.