Guest Services Representative - $17-$19/hr + Bonuses | Benefts
$17 - $19 per hourMonster Reservations Group
Job Description
Job Description
COMPENSATION + BENEFITS:
- $17–$19/hour + weekly performance bonuses
- Paid training—earning starts day one
- Free dental and vision coverage
- Health insurance through Cigna
- 401(k) with 4% company match
- Up to $1,000 in annual vacation credit
- Free snacks and drinks
THE JOB
You'l handle inbound and outbound calls with existing Monster Reservations Group guests who already purchased vacation packages. You help them get booked and collect their trip-specific pauj. We give you a script, a process, and plenty of coaching. No experience required—just show up ready to learn and stay consistent.
SCHEDULE
- All positions are full-time and in-office
- Day Shift: Monday–Friday, 9:00 AM–4:00 PM
- Evening Shift: Monday–Friday, 3:00 PM–10:00 PM
- Weekend Shift: Saturday–Tuesday, 9:00 AM–6:00 PM
YOU MUST BE:
- Reliable, positive, and comfortable on the phone. Must be able to take feedback and apply it fast.
- 18+. Live within 90 minutes of Myrtle Beach and have your own reliable transportation.
Ready to earn more than a flat hourly? Apply now.
Company DescriptionSince 2006, Monster Reservations Group has been family-owned and operated, treating team members and guests like extended family. Our entire U.S.-based team works on a first-name basis, with many of us together for over a decade. We believe success comes from smart, caring people who create great vacation experiences—reflected in thousands of positive reviews and loyal travelers. Our culture centers on Attitude, Effort, and Process (AEP): the right mindset, consistent effort, and doing things the right way. We know strong culture drives strong results, and we’re committed to making vacation planning simple, seamless, and reliable for our guests.
Company Description
Since 2006, Monster Reservations Group has been family-owned and operated, treating team members and guests like extended family. Our entire U.S.-based team works on a first-name basis, with many of us together for over a decade. We believe success comes from smart, caring people who create great vacation experiences—reflected in thousands of positive reviews and loyal travelers. Our culture centers on Attitude, Effort, and Process (AEP): the right mindset, consistent effort, and doing things the right way. We know strong culture drives strong results, and we’re committed to making vacation planning simple, seamless, and reliable for our guests.
$17 - $19 per hour
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