Medical Records Clerk - ROI Specialist

Job Description

Job Description

Dent Neurologic Institute is committed to excellence in all we do.  Our culture is built on 4 key pillars: respect, quality, productivity, and well-being.  By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues.   When you join the Dent team, you can take advantage of a variety of benefits:

• Work-Life Balance (no overnight shifts)
• Medical, Dental & Vision Plans
• Life Insurance
• 401(k) Retirement Plan
• Critical Illness, Accident, & Legal Plans
• Wellness Program
• Learning & Development Opportunities
• Paid Time Off
• Paid Holidays 
• Free Onsite Parking at All Locations

Schedule: Monday-Friday, 8:00am-4:30pm

Location: Dent Tower, Amherst

Responsibilities include:

• Completes release of information requests including retrieving patient’s medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
• Date stamps all requests and highlights pertinent data to facilitate processing.
• Validates requests and authorizations for release of medical information according to established procedures.
• Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
• Sorts, files, and collates a variety of medical record information such as primary physician records or referrals, diagnostic exam reports, laboratory and pathology reports, transcribed clinic notes, operative reports, and discharge summaries into medical records in appropriate sequence and in accordance with established medical record policies and procedures.
• Answers telephone and takes verbal and e-mailed requests for medical records or information; sorts requests according to predetermined priorities and provides routine information of a general nature such as demographics, clinic dates, or record locations to authorized requestors.
• Is familiar with rules and regulations of proper HIPAA guidelines and authorizations for subpoenas.
• Assists with Report Corrections and Transcription requests
• Assists with Audit requests
• Assists with Subpoena requests
• Assists with DATAVANT issues
• Returns calls promptly to patients, attorney offices, audit requests from Payors, disability carrier, and/or record retrieval companies,etc. reqarding ROI status/updates
• Assists with Direct Messaging backlog when necessary
• Assists with training new staff members upon request
• Other duties as assigned and requested.

Compensation:

• Most candidates will start within the first quartile of the pay range
• Rates are commensurate with experience

EEO Statement 

Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all.  Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision.  All qualified individuals are encouraged to apply and will receive consideration.