Senior Customer Service Team Member
$25 - $28.5 per hourRone and Associates - Allstate Insurance
Job Description
Job Description
Benefits:
- Weekends off
- Bonus based on performance
- Health insurance
- Paid time off
- Training & development
- 401(k) matching
Location: In-office Monday–Friday, 8:15 a.m.–5:00 p.m. (1-hour lunch)
Hybrid Eligibility: Work from home 2 days per week after 1 year of employment
Compensation: $25.00–$28.50 per hour + Commission & Performance Bonuses
Benefits: Health coverage, PTO, Paid Holidays, and a 3% employer match after one year
Requirements : Property & Casualty insurance license and 2 years of Property & Casualty experience. About the Role
We’re looking for a dedicated, customer-focused, and ethical professional to join our growing agency as a Senior Customer Experience Team Member .
This isn’t just another customer service position — it’s a chance to lead, mentor, and make a measurable impact. You’ll serve as a role model for both performance and professionalism, helping customers and teammates alike while driving agency growth and excellence. As part of our Customer Experience Team, you’ll shape how we connect with clients, improve our processes, and embody the values that make our agency stand out. What You’ll Do
- Conduct 3–4 onboarding or annual insurance reviews weekly
- Generate 15+ household quotes per week (Allstate & brokered policies)
- Quoting, communicating and writing commercial insurance policies
- Maintain 100% completion of client to-do items
- Lead 5+ team training sessions per month
- Handle premium increase calls with appropriate customer education and retention strategy
- Mentor and develop junior team members
Our mission is simple: to protect customers financially from unexpected losses.
We believe insurance is more than policies and premiums — it’s about people, trust, and peace of mind.
At our agency, we foster a fun, family-oriented culture where everyone looks out for one another’s best interests. Our team is known for being kind, knowledgeable, and professional , and our customers consistently rave about the service they receive. We take pride in answering calls quickly — often on the first ring — and resolving concerns on the first call , because every customer deserves fast, caring, and effective support. Join a team that’s Dedicated. Customer-Focused. Ethical. and make a difference every day.
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Senior Customer Service Team Member in Ozark, MO vacancy
- ...This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer...SuggestedPart timeFor contractorsWork experience placementAfternoon shift
The Sherwin-Williams Company
Nixa, MO3 days ago $14 - $18 per hour
...Walgreens is seeking Customer Service Associates to assist customers, operate cash registers, and support daily retail store operations. Customer Service Associates are responsible for greeting customers, operating the register, processing cash and card payments, assisting...SuggestedHourly payFull timePart timeShift workNight shiftWeekend workWalgreens
Nixa, MO3 days ago$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...SuggestedPart timeCasual workRemote workFlexible hoursAFG
Ozark, MO4 days ago- ...This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer...SuggestedPart timeFor contractorsWork experience placementAfternoon shift
The Sherwin-Williams Company
Nixa, MO3 days ago - ...survived and thrived, thanks to our great customers and communities. We were founded on... ...values of accountability, community service and financial conservatism. Those principles... ...great benefits you will enjoy as a member of our team: ~ Competitive Salary ~ Personal...SuggestedFull time
The Bank of Missouri
Ozark, MO3 days ago - ...people? Do you take pride in providing great customer service and building positive relationships?... ...Representative to join our insurance team. This role is ideal for someone who is personable... ...relationship. Work closely with team members to ensure a positive customer experience...
Rone and Associates - Allstate Insurance
Ozark, MO5 days ago - ...The Customer Experience Specialist is a key member of the Customer Experience (CX) & Sales team within the Alps Pharmacy organization. They will... ...hospital ~3+ years customer service experience ~ Education:... ...as a local expert in the Senior Living space Must know HIPAA...Contract workWork at officeLocal areaFlexible hours
Alps Pharmacy
Nixa, MO3 days ago - 1870185BR Title: Customer Service Associate - Temporary Job Description: Models and delivers a distinctive and delightful customer... ...Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience,...Hourly payTemporary workPart timeWork experience placementSeasonal workLocal areaFlexible hoursShift workAfternoon shift
Walgreens
Ozark, MO2 days ago $16 - $35 per hour
...Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying...Hourly payFull timeLocal areaShift workNight shiftHilton
Nixa, MO4 days ago$14 - $18 per hour
Tractor Supply Cashiers and Customer Service Associates operate the register, assist customers with purchases and product questions, restock shelves, help maintain store cleanliness, assist with returns and exchanges, and support general store operations. This position...Hourly payFull timeTractor Supply
Nixa, MO2 days ago$13 - $16 per hour
Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness...Hourly payFull timeFlexible hoursAce Hardware
Nixa, MO2 days ago$15 - $23 per hour
Petco Cashiers and Customer Service Associates are responsible for providing a friendly and helpful shopping experience while supporting daily store operations. Employees operate the register, handle cash and card transactions, assist customers with finding pet food and...Hourly payFull timePetco
Ozark, MO3 days ago$12 - $15 per hour
Family Dollar is seeking Cashiers to assist customers, operate cash registers, and support daily store operations. Cashiers are responsible... ...Family Dollar Cashiers are responsible for providing customer service, operating registers, handling cash transactions, assisting...Hourly payFull timePart timeFamily Dollar
Ozark, MO2 days ago$15 - $18 per hour
Best Buy Cashiers and Customer Service Associates assist customers with purchases, returns, exchanges, and general product questions while providing a friendly in-store experience. Responsibilities include operating the register, handling cash and card transactions, assisting...Hourly payBest Buy
Ozark, MO9 hours ago$65k - $85k
...manufacturing, fabrication, and shipping plants servicing over 100 construction centers nationwide... ...territory, while cultivating new customers and developing relationships with long‑... ...challenging, yet highly rewarding role works in a team environment that strives to deliver a...Full timeFor subcontractorWork at officeNight shiftMorton Buildings, Inc.
Nixa, MO4 days ago- ...on performance Competitive salary Customer Retention Specialist Dustin Kirkman State... ...current customers. You will help resolve service needs, review existing coverage, and... ...up Flexible and willing to support the team where needed Familiar with or connected...Full timeFor contractorsWork at officeLocal areaFlexible hours
Dustin Kirkman - State Farm Agent
Ozark, MO25 days ago - ...on performance Competitive salary Customer Service Representative (Part-Time) Katie Clouse... ...Service Representative to join our team. This is a primarily service-oriented position... .... Work closely with agency team members to provide a seamless customer experience...Hourly payPart timeFor contractorsWork at officeLocal areaMonday to FridayWeekend workAfternoon shift
Katie Clouse - State Farm Agent
Ozark, MO2 days ago $14 - $18 per hour
...Office) Location: Ozark, MO We’re growing our Allstate Insurance Agency and looking for motivated Telemarketers to join our in-office team! If you’re outgoing, reliable, and love talking to people, this is your opportunity to start a rewarding career — no insurance...Hourly payWeekly payFull timePart timeWork at officeFlexible hoursRone and Associates - Allstate Insurance
Ozark, MO1 day ago- ...on performance Competitive salary Customer Service Representative – In-Office Dustin Kirkman... ...Representative to join our in-office team in Ozark, Missouri. This role is... ...opportunities Collaborate with team members to provide a seamless customer experience...Full timeFor contractorsWork at office
Dustin Kirkman - State Farm Agent
Ozark, MO25 days ago - ...calling at Mercy! The Patient Service Representative (PSR) is the first... ..., and other staff members. The ability to communicate effectively... ...and word processing.* Excellent customer service skills are essential... ...matched retirement plans for team members working 32+ hours per...Work at officeShift work
Mercy
Ozark, MO3 days ago - ...development Competitive salary Customer Retention Specialist – Part-Time Customer Service Katie Clouse State Farm 1733... ...Retention Specialist to join our team. This is a primarily service-... ...them to the appropriate team member when appropriate. What We're Looking...Hourly payPart timeFor contractorsWork at officeLocal areaMonday to Friday
Katie Clouse - State Farm Agent
Ozark, MO26 days ago - An insurance agency in Ozark, MO is seeking motivated Telemarketers for an in-office position. The role involves making outbound calls, engaging potential clients, and tracking call metrics, with no prior insurance license required. Competitive pay of $14–$18/hour along...Work at office
Rone and Associates - Allstate Insurance
Ozark, MO2 days ago $30k - $75k
...Account Representative - State Farm Agent Team Member Successful State Farm Agent is... ...value-based conversations and remarkable customer experience. If you are a motivated self... ...needs, and market appropriate products and services. Maintain a strong work ethic with a...For contractorsDustin Kirkman - State Farm Agent
Ozark, MO2 days ago$14 - $21 per hour
Goodwill is seeking Store Clerks / Cashiers to assist with retail store operations, customer service, and processing sales transactions. Store Clerks are responsible for operating the cash register, handling cash and card payments, assisting customers with purchases, answering...Hourly payFull timeShift workWeekend workGoodwill
Ozark, MO9 hours ago- ...Job Description Join Our Team – No Experience Required! Looking... ...hiring friendly, dependable Team Members to help create great food and great customer experiences! This is an entry-level... ...and provide helpful customer service Prepare pizzas and other menu items...Full timePart timeImmediate startFlexible hoursShift workAfternoon shift
Domino's Franchise
Ozark, MO15 days ago - ...financial growth. The Outside Sales Consultant will build key customer relationships, identify new business opportunities, negotiate,... ...be located in/around Kansas City and have ability to travel and service customers within a diverse territory. Compensation for this role...Local areaFlexible hours
$75k
...earning careers—whether they came from sales, customer service, teaching, the military, or had no prior... ...confidence. Grow Within a Supportive Team: Collaborate with a team that shares... ...commitment to the growth of every team member, Platinum is where driven professionals...Monday to ThursdayNight shiftAfternoon shift3 days per weekPlatinum Supplemental Insurance
Nixa, MO9 hours ago- ...well to all guests and staff members. Courteously greet all who... ...and emails from the Answering Service that the church receives when... ...and events. Experience in customer service and/or sales. Relevant... ...and with your actions to the team and to everyone you connect with...Temporary workPart timeWork at office
James River Church
Ozark, MO3 days ago $15 - $22.75 per hour
...Community: The Castlewood Senior Living Starting Rate: 15-22.75 Share:... ...not just for the residents but for the team members as well. From day one you embrace the... ...welcoming host, providing exceptional customer service during every interaction. Be the...Hourly payDaily paidFull timePart timeReliefShift workWeekend workArrow Senior Living
Nixa, MO4 days ago$13.75 per hour
...Employee discount on products and services. Fun environment with... ...knowledge. Provide excellent customer service by ensuring all your clients... ...to work cohesively with a team in an upbeat and fast-paced... ...where you are truly a valued member of the team. Whether you are looking...Hourly payFull timePart timeFlexible hoursSun Tan City
Ozark, MO9 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Service Team Member. Be the first to apply!
Related searches
- community service representative Ozark, MO
- client service representative Ozark, MO
- career services representative Ozark, MO
- customer experience agent Ozark, MO
- client solutions specialist Ozark, MO
- customer experience associate Ozark, MO
- part time customer representative Ozark, MO
- client experience specialist Ozark, MO
- part time customer service representative Ozark, MO
- contact representative (customer service representative) Ozark, MO