Back of House Director

Kitchen Director

Join the Grand Opening Team at Chick-fil-A Ruby & Sinto! Be part of something new from day one and help us build the culture, team, and guest experience that will shape our restaurant for years to come.

Job Description

At Chick-fil-A Ruby & Sinto, the Kitchen Director plays a vital role in leading our Back of House operation, developing leaders, and ensuring we consistently deliver safe, high-quality food with excellence.

The Kitchen Director consistently demonstrates our Core Values, protects and strengthens our culture, and leads with humility, ownership, and excellence. This leader takes ownership of Food Safety, Food Quality, Food Cost, and Kitchen Operations while building a team that is equipped to execute at a high level every day.

This role partners closely with the Owner/Operator and restaurant leadership to establish systems, develop Team Leaders, identify opportunities, and drive continuous improvement throughout the kitchen. Success in this role is measured not only by operational results, but by the strength of the leaders they develop and the culture they help create.

Position Type

• Full-Time

What We Offer

• Competitive pay
• Flexible scheduling
• Leadership development and intentional coaching
• Opportunities for advancement and increased responsibility
• Direct mentorship from an experienced Operator and Leadership Team
• Scholarship opportunities
• A positive, purpose-driven work environment where you can make a meaningful impact

Responsibilities

• Lead and oversee Back of House operations with a focus on Food Safety, Food Quality, Food Cost, and Operational Excellence
• Develop Kitchen Team Leaders into confident, capable leaders who can successfully lead shifts and develop others
• Build and maintain systems that create consistency across all shifts and dayparts
• Own the execution of the restaurant's Food Safety Plan and maintain readiness for food safety assessments and Health Department inspections
• Ensure Chick-fil-A food quality standards are consistently executed
• Monitor food cost, waste, portioning, inventory, and product usage while identifying opportunities for improvement
• Maintain a strong presence in daily operations, coaching Team Members and leaders in real time
• Partner with the training team to ensure Team Members are properly trained and equipped for success
• Review operational results, assessments, and guest feedback to identify trends and create action plans
• Partner with restaurant leadership to improve kitchen productivity, speed of service, cleanliness, and overall performance
• Create clear expectations and accountability for Team Members and leaders
• Identify opportunities to improve systems, processes, and the overall Team Member and guest experience
• Foster a positive team culture where people feel challenged, supported, and valued
• Help build leadership depth so the kitchen consistently operates with excellence

Qualifications

• Demonstrates integrity, humility, and a servant's heart
• Passionate about developing people and building strong teams
• Strong leadership, communication, and interpersonal skills
• Takes ownership and follows through on commitments
• Ability to coach, develop, and hold others accountable
• Strong attention to detail and commitment to Food Safety and Food Quality
• Ability to identify problems, develop solutions, and implement sustainable systems
• Thrives in a fast-paced, team-oriented environment
• Organized and able to balance operational leadership with administrative responsibilities
• Dependable with reliable transportation
• Flexible availability, including early mornings, evenings, and Saturdays
• Previous restaurant or leadership experience is preferred
• Ability to stand and walk for extended periods of time
• Ability to bend, reach, stoop, and perform repetitive motions throughout a shift
• Ability to lift, carry, push, or pull up to 50 pounds
• Ability to work in a fast-paced restaurant environment, including exposure to hot and cold temperatures
• Chick-fil-A experience is preferred but not required
• Must be available to work 4 opens/closes per week

About Chick-fil-A Ruby & Sinto

Chick-fil-A Restaurants are locally owned and operated by independent franchise Operators.

At Chick-fil-A Ruby & Sinto, our mission is to build leaders who serve with excellence and create lasting impact. We believe great businesses are built by developing great people, and we are committed to creating an environment where our team grows personally, professionally, and as leaders while serving our guests and the Spokane community with genuine care.

Join Our Team
At Chick-fil-A Ruby & Sinto, we believe work should be about more than earning a paycheck. We exist to build leaders who serve with excellence and create lasting impact—in our team, our guests, and the Spokane community.
Whether you're looking for your first job, developing your leadership skills, or pursuing a long-term career, you'll find meaningful opportunities to grow here. We are committed to creating an environment where people are challenged, supported, and encouraged to become the best version of themselves.
Our team is built on integrity, servant leadership, stewardship, innovation, and grit. We believe remarkable hospitality begins by caring for one another, and that developing great people is the foundation of building a great business.
When you join Chick-fil-A Ruby & Sinto, you're joining a team that values hard work, genuine relationships, continuous growth, and making a positive impact every single day.
If you're ready to serve others, grow as a leader, and be part of something bigger than yourself, we'd love to meet you.