Sales Operations Coordinator

Launch Your Career in Manufacturing Sales Operations

Sales Operations Coordinator | Growth Track to Inside Sales Representative

Location: Bloomingdale, Illinois

Schedule: Monday–Friday | Full-Time | Day Shift

Compensation: $50,000 annually + overtime opportunities

Career Path: Entry-Level Opportunity with Advancement Potential

Build a Career with Industry Leaders at Big Bolt LLC

Since 1977, Big Bolt LLC has built a reputation for delivering precision-engineered specialty fasteners with unmatched speed and reliability. As an ISO 9001-certified manufacturer, we specialize in custom, non-standard components designed to meet the exact needs of customers across multiple industries.

We are currently seeking a motivated and detail-oriented Sales Operations Coordinator to join our growing team. This role is ideal for someone looking to establish a long-term career in sales, manufacturing, or operations support while gaining hands-on exposure to purchasing, customer service, logistics, and production workflows.

If you are organized, eager to learn, and thrive in a fast-paced environment, this is your opportunity to grow into a future sales leadership role.

Why You’ll Love Working Here

Competitive Benefits Package

• Medical, Dental & Vision Insurance
• Life & Disability Coverage
• Health Savings Account (HSA)
• 401(k) with Company Match
• Paid Time Off

Career Development

• Clear advancement opportunities within the Sales Team
• Exposure to manufacturing and supply chain operations
• Mentorship from experienced industry professionals

Work-Life Balance

• Monday–Friday schedule
• No weekend shifts
• Stable, long-established company culture

Performance Rewards

• Merit-based bonus opportunities
• Overtime pay when needed

What You’ll Be Doing

As a key member of the Sales Department, you’ll help keep customer orders, purchasing activities, and internal operations running efficiently from start to finish.

Order Processing & Sales Support

• Enter and manage sales orders within company systems
• Transfer manufacturing orders into NetSuite
• Prepare routing documentation and material components
• Support shipping documentation and transaction processing

Purchasing & Vendor Coordination

• Create purchase order requisitions
• Follow up with vendors and outside service providers
• Monitor material receipts and resolve discrepancies

Customer Communication

• Provide order updates and shipment status information
• Expedite urgent and partial shipments
• Manage communications through customer portals
• Coordinate with Shipping, Purchasing, Quality, and Sales teams

Problem Solving & Process Improvement

• Investigate inventory shortages and order discrepancies
• Assist with NetSuite-related material issues
• Track RMAs and rework orders
• Support continuous improvement initiatives across sales operations

✅ What We’re Looking For

Preferred Skills

• Strong communication and interpersonal skills
• Excellent organization and multitasking abilities
• High attention to detail
• Customer-first mindset
• Comfortable working in a fast-paced office environment
• Proficiency in Microsoft Outlook, Excel, and Word

Qualifications

• Associate degree in Business Administration or related field preferred
• 2+ years of experience in sales support, customer service, or administrative coordination
• Manufacturing or fastener industry experience is helpful but not required
• Strong desire to learn and grow professionally

Additional Information

Big Bolt LLC participates in E-Verify as part of the employment eligibility verification process completed alongside Form I-9.

Start Your Future with Big Bolt

If you’re looking for more than just a job—and want a company that invests in your professional growth—apply today and discover how far your career can go at Big Bolt LLC.