Overnight Room Service Server

Four Seasons Hotel Seattle

Four Seasons Hotel Seattle is looking for a Room Service Server who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. Our Room Service Server will be a member of a dynamic team who provides service and support to our award-winning employees. This position reports to the Room Service Manager. U.S. work authorization is required for this position.

Key Elements of the Job

• Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest's original order; transport items to the guestroom in a timely manner to ensure proper food quality.
• Greet guests, describe selected items to the guest using interesting, and vivid descriptions of each item's origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
• Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests; Ability to answer calls in the absence of the order taker or manager.
• Check the guests in-room private bar daily and restock accordingly; communicate with order taker any special private bar requests or needs; remove private bar contents upon guest request and re-stock when guest departs.
• Ability to multi-task and prioritize in room deliveries to ensure orders/requests are delivered in a timely manner; deliver and set up guest amenities.

Preferred Qualifications and Skills

• Previous exposure to Hotel Operating Systems (Opera, Micros POS and Hotsos systems preferred)
• Flexible work hours to include overnight, morning and night shifts
• Food Handler's Permit and Mixologist Permit
• Previous Room Service/Serving experience a plus
• Strong Communication Skills necessary for the success of this role

Benefits Include:

• Compensation: $21.30/hour, plus applicable service charge percentage
• 13 Days Paid Time Off + 10 Paid Holidays/year
• Medical, Dental, & Vision Insurance
• 401K Retirement Savings Plan, plus Employer Match Program
• Complimentary Room Nights and Discounted Rates
• Complimentary Meals in our Employee Cafeteria
• Onsite parking available for overnight shift
• Complimentary Uniform Care & Dry Cleaning
• Employee Assistance Program
• Investment in your Wellbeing
• Paid Parental Leave & Short-Term Disability
• Life Insurance
• Bereavement & Jury Duty Pay
• FMLA & WA State Leave
• Personal, Medical, & Military Leave options
• Tuition reimbursement
• Training Programs; Growth & Development Opportunities

Learn more about our property and what it is like to work at Four Seasons by visiting:

Seattle Hospitality Careers | Four Seasons Hotel Seattle

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -