Maintenance Technician

Job Description

Job Description

This position is located at Portside at East Pier I & II, East Boston, MA.

About Company:

RHO Residential is a premier property management company specializing in Class-A luxury apartment communities, with a primary focus on the New Jersey market. Our comprehensive services include leasing, marketing, financial management, maintenance operations, and resident relations, all tailored to deliver exceptional living experiences. We prioritize a people-first approach, fostering meaningful connections with residents and property owners alike.

Ready to be part of something exceptional? Join our team at RHO Residential and help us redefine property management with passion, purpose, and people at the heart of everything we do!

About the Role:

Compensation is $26.00p/hour

Summary: The Maintenance Technician assists the maintenance team in maintaining the physical integrity of the community. This involves ensuring a safe, secure and comfortable living environment for residents, visitors and staff. The Maintenance Technician will carry out assigned duties in a safe, prompt and professional manner. In the absence of the Maintenance Supervisor, the Maintenance Technician will assume all maintenance responsibilities.

Requirements:

Education: High school diploma or equivalent. However for safety and productivity reasons, the position requires the ability to read and write English correctly and fluently. In addition, the position requires the ability to accurately perform basic to intermediate mathematical functions. Technical certification a plus.

Experience: Minimum of 1-2 year’s previous experience in property management maintenance, other building maintenance or related trade.

Skills: Must be able to diagnose problems with and repair the following:

• Major appliances
• HVAC
• Basic - intermediate plumbing (when no license required)
• Basic - intermediate electrical (when no license required)
• Sheetrock
• General carpentry
• Pool care (if required by property)
• Gutters
• Wallpaper/painting

In addition, the position requires the following skills:

• Ability to deal well with people and get them to feel comfortable quickly
• Basic computer skills, specifically knowledge of Microsoft Office products
• Good verbal and written communication skills
• Strong customer service orientation
• Must have the ability to arrive at the site within 30 minutes if not living on site

Licenses: The following licenses are required:

• EPA certifications for refrigerant recycling and at a minimum, Type I & II certifications
• Valid Driver’s License and insurance
• Black Seal – if required by property
• CPO – Certified Pool Operator Certification – if required by property
• Other licenses and certifications as required by state or local laws

Essential Job Functions :

1. Diagnosis and performs preventative and routine maintenance or repair, as directed, involving the following on a daily or as needed basis:
   • Electrical and plumbing
   • HVAC systems
   • Appliances
   • Water irrigation systems
   • Stairs, gates, fences, patios and railings
   • Tile, carpet and flooring
   • Roofing, gutters, fasteners and flashing
   • Interior and exterior lights
   • Fireplaces and ceiling fans
   • Gas fixtures and appliances
   • Shutters, doors, cabinets, windows and sliding glass doors
   • Boiler, gas and electric
   • Door locks, P.O. boxes and locks
   • Security systems
   • Ceiling leaks

1. Inspects and is aware of the condition of the property throughout the community and immediately initiates action to correct unsafe conditions.

1. Accepts and enters Work Order requests from residents.

1. Inspects and helps coordinate all needed make-ready repairs and services. Assists make-ready staff to ensure deadlines are achieved.

1. Must be knowledgeable of inventory levels of spare parts and supplies and inform the Maintenance Manager/Supervisor of shortages.

1. Replaces light bulbs.

1. Assist with maintaining all grounds, including sidewalks, public walkways and stairways, building exteriors, garden areas and dog runs in a neat, clean and attractive condition.

1. Snow removal- Snow removal including, but not limited to shoveling, salting/sanding, and clearing of sidewalks, public walkways and stairways, building exterior entrances, parking garages and any other common areas or area determined by the Supervisor.

1. Delivers notifications to residents.

1. Transports small equipment or tools between departments.

1. Sets up tables and chairs in auditorium or hall.

1. Handle all maintenance-related resident problems.

1. Must be punctual and reliable.

1. All other tasks as assigned by your supervisor.

RHO Residential has a proven record of success along with competitive compensation and an excellent benefits package which includes medical, dental, vision, FSA, company paid life insurance, supplemental insurance programs, 401(k) and discretionary match.

RHO Residential is an equal opportunity/affirmative action employer. RHO Residential does not discriminate against applicants on the basis of race, creed, nationality, sex, color, religion, national origin, ancestry, age, genetic information, mental or physical disability, marital status, familial status, domestic partnership status, civil union status, affectional or sexual orientation, gender identity or expression, military status or any other category protected by federal, state or other law applicable in the location of employment.