Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Retirement plan with employer match
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
We opened our doors in December 2021 and are proud to be part of a three-generation State Farm family—my dad and grandfather were both California State Farm agents. Carrying on that tradition, I’ve built an agency that’s rooted in service, community, and lasting relationships.

Our office culture is supportive, welcoming, and team-focused. We keep our break room stocked with snacks and coffee, celebrate wins together, and enjoy being part of a workplace where people genuinely care about each other’s success.

Community involvement is at the heart of what we do. We sponsor local events like the San Ramon Run for Education, partner with the San Ramon Chamber of Commerce, and are a regular presence at the San Ramon Farmers Market.

We also invest in our team with competitive compensation, bonuses, a stocked breakroom, and a retirement plan to help you plan for the future.

If you’re looking for a place to grow, give back, and be part of a supportive team, our agency could be the perfect fit!

ROLE DESCRIPTION:
Alex Mutch - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.