Business Manager - Workplace Analytics

Business Manager – Workplace Analytics At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple—bring ingenuity, simplicity and humanity to an industry ripe for change. Our Global Workplace Services (GWS) team is a dynamic organization where development matters as much as our ability to provide collaborative and secure environments that drive connection, innovation and business success. Our commitment extends beyond solutions; it embraces a culture of care. We value, celebrate and respect each teammate's unique talents, experience, and contributions. In GWS, our team manages a diverse portfolio of mixed‑use owned and leased properties. We’re constantly transforming our workplace to enable our employees to work the way they work best. We reimagine and create fabulous spaces and amenities, manage and operate them, and ensure the safety and security of our employees and the community. As a Business Manager in Workplace Analytics , you will apply your strategic and analytical skills to major company challenges. You will team with world‑class professionals to develop and test strategies that ultimately impact the bottom line. General Responsibilities Strategic leadership: develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands. Leadership: may manage and develop 1–2 analysts; coach and mentor associates to develop and retain talent. Product: develop and implement new product and pricing strategies for various lending products; lead product‑level modeling/analytics. Marketing: lead direct‑to‑consumer marketing efforts for select products, build targeted insights to inform the design and development of new customer experiences, and drive breakthrough technology and concepts. Credit Risk: drive improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses with rigorous monitoring and analysis. Execution: manage and sequence delivery of business intent, build business requirements and execute against the product strategy; oversee multiple projects and programs concurrently. Partnership: work closely with colleagues across Capital One—IT, Sales, Operations, Finance and others—to drive improvement in quality, volume, service, and profitability. Strategic & analytic orientation: proven track record of decision making and problem solving based on analytics; strong quantitative orientation. Strong business judgment, leadership and integrity: tenacious decision maker with a healthy, aggressive, yet responsible approach. Solid people leadership experience: build and leverage capabilities of a high‑performing team, foster innovation, drive critical decisions, hold business partners accountable, and consistently deliver results. Strong executive communication skills: impeccable written and oral communication, strategic influencing, and ability to drive agreement through intellect, interpersonal and negotiation skills. Clear results orientation: intense focus on achieving both short‑ and long‑term goals; able to execute agenda in an uncertain, fluid environment. Successful track record of thriving in a fast‑paced, entrepreneurial, dynamic environment; previous consulting experience is a plus. Basic Qualifications At least 3 years of professional experience performing analysis. Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field). Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration. Preferred Qualifications Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering. 5+ years of experience in analysis. 2+ years of experience in financial services.

1. year of experience in consulting.
2. years of experience in people management.

Salary McLean, VA: $164,800 – $188,100 for Business Manager Richmond, VA: $149,800 – $171,000 for Business Manager Additional locations receive the pay range associated with that location; the actual annualized salary offered will be reflected in the offer letter. Performance Incentives This role is eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan. Benefits Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Other Information This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal‑opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries. If you require an accommodation, please contact Capital One Recruiting at View phone number on click.appcast.io or via email at View email address on click.appcast.io. All information you provide will be kept confidential and used only as required to provide reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to View email address on click.appcast.io. Capital One does not provide, endorse, or guarantee and is not liable for third‑party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Positions posted in Canada are for Capital One Canada; positions posted in the United Kingdom are for Capital One Europe; positions posted in the Philippines are for Capital One Philippines Service Corp. (COPSSC). #J-18808-Ljbffr Capital One National Association