Sales Support Specialist

Trenton Systems

Description:

Position Summary

Part of the Inside Sales Team, the Sales Support Specialist assists the Sales Team by providing data entry into the company’s ERP software to support client purchase orders and repairs. Internally, they are the conduit between sales and production. Externally, they primarily interact directly with client procurement.

Essential Duties & Responsibilities

Data entry into Sage ERP system
Client communication via email or phone for purposes of taking or tracking orders / repairs
Add & maintain client / program information in HubSpot CRM
Coordinate & communicate between Sales & other departments (Production, Quality, Accounting, etc.) within Trenton Systems in support of orders & repairs
Attend meetings in support of customer orders & repairs
Provide reports in support of customer orders & repairs for Trenton Systems leadership or Account Managers
Maintaining digital files for orders & repairs.
Reports to Director of Inside Sales

PM21

Requirements:

Required

High School Diploma / GED equivalent
Previous customer service and / or data entry
Excellent communication skills – written & verbal
Application experience with Word, Excel, Outlook
Proficient typing & transcription
Accuracy & attention to detail
Multi-tasking
Organization & time management
Customer Service
Ability to work independently
Discretion w/ confidential data

Desired

Bachelor’s Degree
2-3 years Administrative or Data Entry in B2B environment
Sage ERP or other ERP software
Hubspot or other CRM software

PI27833d392712-37456-41211329

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Vacancy posted 3 hours ago

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