Service Coordinator

Service Coordinator

Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments, including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches.

The Service Coordinator provides customer support by answering their inquiries, scheduling technicians for service appointments, taking stock of parts inventory, and coordinating with purchasing to ensure parts are ordered promptly for the scheduled repair work. If you're eager for your next opportunity, Imperial Dade is a great place to take that next step.

Pay Range: $23.00 to $24.00 per hour + Bonus

Deadline to apply: June 29th, 2026

You will:

• Provide excellent service and communication throughout the entire service process.
• Answer emails and calls promptly
• Schedule service appointments and route accordingly
• Complete service orders/estimates
• Invoice customers for completed services

You have:

• Excellent communication and written skills
• High school diploma or GED
• Attention to detail
• Excellent listening and organization skills

About Imperial Dade!

We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.

Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.

Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.

MASSACHUSETTS APPLICANTS:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.