Remote Patient Service Representative

LaSalle Network is partnering with a large revenue cycle management company that is hiring a Remote Patient Service Representative! In this role, you will be responsible for managing approximately 50 inbound calls daily, assisting patients with billing inquiries and payment collections.Remote Patient Service Representative Responsibilities:Handle a high volume of inbound calls related to patient billing and paymentsAssist patients in understanding their statements and resolving payment inquiriesProcess payments securely and accuratelyProvide exceptional customer service and demonstrate empathy with each interactionNavigate Epic and other systems to retrieve and update patient informationCall center experience or patient access experience requiredStrong communication and problem-solving skillsAbility to handle sensitive patient information with professionalismEpic experience is a plusReliable internet connection for remote workThis is a fully remote position with a leading organization in the healthcare industry. If you have a passion for helping patients and the experience to excel in this role, apply today!Thank you,Cassie SchachtProject Manager - Healthcare Revenue CycleLaSalle NetworkLaSalle Network is an Equal Opportunity Employer m/f/d/v.J-18808-Ljbffr