Senior Salesforce Administrator (REMOTE)

Senior Salesforce Administrator (REMOTE)

The Senior Salesforce Administrator serves as the primary owner of the Salesforce platform supporting 100+ users globally. This role will act as the sole internal Salesforce admin, responsible for day-to-day support, user enablement, system optimization, and partnering cross-functionally across the business. The ideal candidate is hands-on, proactive, and comfortable owning the platform end-to-end.

Essential Job Responsibilities:

• Serve as the primary Salesforce Administrator, owning platform support and ongoing enhancements.
• Provide day-to-day user support, troubleshooting issues and improving user experience.
• Partner cross-functionally with Sales, Marketing, Finance, Customer Experience, and IT.
• Build and maintain reports and dashboards to support business decision-making.
• Manage and improve data quality, including deduplication and data governance.
• Oversee and optimize opportunity pipeline visibility and reporting.
• Design and implement automation (Flows) to improve business processes.
• Support user onboarding, training, and adoption of Salesforce best practices.
• Collaborate with and manage third-party Salesforce partners/consultants as needed.
• Support the design and implementations of integrations between Salesforce and enterprise systems ensuring accurate data flow and mapping.

Qualifications:

Required:

• 5+ years of hands-on Salesforce Administration experience
• Strong experience with Sales Cloud and Service Cloud configuration
• Experience as a sole or lead Salesforce Admin supporting 50–100+ users
• Proven ability to support end users and drive adoption
• Experience working cross-functionally with multiple business units
• Experience working alongside or integrating with an ERP system
• Strong problem-solving, communication, and stakeholder management skills
• Ability to work EST hours
• Salesforce Certified Platform Administrator

Desired:

• Experience with solution design or Salesforce roadmap planning
• Experience with Data Cloud or Agentforce
• Manufacturing, B2B, or Food & Beverage industry experience
• Working knowledge of SQL, Optiva, and GridMate

Working Conditions:

• Remote role
• Occasional travel (including international) for sales meetings

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.