Senior IT Help Desk Tech — Windows & VPN Expert
AHU Technologies
AHU Technologies is seeking a Help Desk Technician to provide first‑line IT support for District government employees, ensuring timely resolution and strong customer service. The role covers hardware and software troubleshooting, device management, and escalation to specialized teams as needed. The position emphasizes quick issue resolution, clear communication, and maintaining reliable access to technology services to support the District’s mission. #J-18808-Ljbffr AHU Technologies
- ...computing environment Serve as a senior escalation resource for... ...and end-user support services Help ensure the timely resolution of... ...Leverage expertise in Microsoft Windows, Microsoft 365, collaboration... ...management processes, and enterprise IT environments Strong...SeniorWindows
- Title:Senior IT Customer Support Analyst, Desktop SupportKBR is seeking... ...-user support services while helping ensure the timely resolution... ...deep expertise in Microsoft Windows, Microsoft 365, collaboration... ...technicians and service desk personnel.Identify recurring...SeniorWindowsFull timeContract workTemporary workWork at officeLocal areaRemote workRelocationRelocation packageFlexible hours
$61.85k - $78k
...GovCIO is currently hiring a Senior IT Support Help Desk Specialist to join our team... ...environments, including Windows ecosystems, the O365 suite,... ...advanced TCP/IP diagnostics, VPN infrastructure). Perform in... .... Mentor and provide expert coaching to junior members...SeniorWindowsFull timeCurrently hiringRemote workFlexible hours- Chenega MIOS is seeking a VIP Help Desk Analyst to provide on-site and remote IT support for VIP federal personnel in Arlington, VA. The role focuses on high... ...problem resolution, and adherence to SLAs across Windows, M365, and network services. Ideal candidates hold DoD...WindowsRemote work
- Chenega MIOS in Arlington, VA is seeking a VIP Help Desk Analyst to support VIP federal personnel on-site with Windows 11, M365, and device peripherals. You will troubleshoot a variety of technologies while meeting SLA requirements and collaborating with high-level government...SeniorWindows
- ...quality. Job Summary: The Senior IT Service Desk Specialist is a hands-on... ...Microsoft 365 applications, Windows operating systems, end-user... ...wireless infrastructure and VPN (setup, installation,... ...SmartDeploy or equivalent) Help Desk solution (Solarwinds or...SeniorWindowsLocal areaRemote work
$32 - $35 per hour
...Help Desk TechnicianProvides first-line tech support for District employees, ensuring quick IT issue resolution and strong customer service. Maintains reliable access... ...peripherals.Troubleshoot issues related to Windows OS, Microsoft 365, VPN, network connectivity, and standard...SeniorWindowsHourly payRemote work- ...About the Role The Senior Service Desk Analyst serves as the... ...of contact for Global IT and business-driven technical... ...Desk Analysts, helping resolve issues that can... ...In-depth knowledge of Windows operating systems (Win... ...concepts (TCP/IP, DNS, DHCP, VPN) ~ Proficiency with...SeniorWindowsWork at officeWorldwide
- ...NEFCO is seeking a motivated and experienced IT Support & Network Analyst to join our IT... ...Support & Escalation Provide Tier 2 help desk support, serving as an escalation point... ...Technical Skills: Proficiency with Windows Operating Systems. Experience with VoIP...SeniorWindowsWork at officeRemote work
- ...Administrator in Washington, DC. This role involves providing expert-level support for complex IT issues, maintaining enterprise environments, and... ...Candidates should possess at least 5 years of experience with Windows administration and SCCM, alongside relevant...SeniorWindowsRemote jobWork from homeFlexible hours
- Quadrant, Inc. in Falls Church, VA seeks a Help Desk Tier II professional to support desktop and laptop users and engage with high... ...Trust are required. Requirements include 4+ years in enterprise IT support, Windows 7/10 expertise, Active Directory, and a Bachelor's degree or...SeniorWindows
- AHU Technologies Inc is seeking an experienced IT Support Specialist to provide technical assistance to computer system users within a Windows-based environment for the DC agency. The role involves configuring and deploying desktops and laptops, managing mobile devices,...SeniorWindows
$116.35k - $210.33k
...seeking a highly experienced Senior System/Network... ...maintenance of complex IT systems and infrastructure... ...administer Linux, UNIX, and Windows environments; build and... ...challenges, helping ensure interconnected systems... ...systems.Provide Tier 1 Help Desk and Tier 2 escalation...SeniorWindowsFull time- SBT Global, Inc. is seeking a bilingual Korean/English Tier 2 IT Helpdesk Technician with 5+ years in enterprise IT support to join our team. You will handle AD and Windows environments, troubleshoot issues, and support Office and collaboration tools. The role involves...SeniorWindowsWork at office
$28 - $32.5 per hour
...structures and protocols in place, the Senior IT Support Technician will... ...reported issues with Windows devices, Macbook, Chromebooks,... ...support specific tasks involved in tech initiatives across the network... ...willing to ask for (and provide!) help Willingness to “roll up...SeniorWindowsHourly payFull timeTemporary workLocal areaImmediate startFlexible hoursDay shift- ...technology company, is seeking a Senior IT Systems Engineer to be part of... ...Systems to include Red Hat, Windows, and VMWare products.Install... ...preparing systems for RMF assessments.Help develop and maintain various... ...Organization-Wide Monthly Tech Connect EventsAnnual Employee...SeniorWindowsFull timeWork at officeImmediate start
$130k - $185k
...cloud, cybersecurity, and IT modernization to solve... ...Description Title: Senior Application Programmer... ...assist with Help Desk troubleshooting and resolution... ...Experience working in Windows and Linux environments.... ...Virginia Technology Council Tech 100 company Inc. 500...SeniorWindowsFull timeWork experience placementRemote workFlexible hours$80k - $110k
...challenges. We're looking for an IT Associate who is eager... ...problems, and wants to help build and support a... ...for employees across Windows and macOS environments.... ...issues involving Wi‑Fi, VPN connectivity, DNS, DHCP,... ...in an IT support, Help Desk, Desktop Support, or IT...WindowsFull timeFor contractorsWork at office- ...IT Support Specialist - SeniorWashington, DCOverview... ...:C3EL is seeking a Senior IT Support Specialist to... ...software in a diverse MS Windows environment. They will provide... ...for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed.... ...Junior and Mid-level desk side engineers. Troubleshoots...SeniorWindowsContract workRemote work
$115k - $152k
...department in our Washington, D.C. office as a Senior Specialist: IT Learning and Development.The Senior... ...-based learning experiences (including Tech Hub sessions) that address individual,... ...Teams, Webex, Zoom)Familiarity with Windows 11, mobile devices, and related end-user...SeniorWindowsContract workWork experience placementWork at officeRemote work$131k - $145k
...macOS Subject Matter Expert (Computer Engineering, Senior Associate). The Apple... ...collaboration with Service Desk Engineering, IAM, SOC... ...8+ years in IT, endpoint engineering... ...performing engineering (not help desk) functions in... ...(macOS + Windows) with an emphasis on...SeniorWindowsFull timeContract workRemote work- ...include diagnosing issues via user discussion and supporting District-owned desktop software across Windows and macOS, with strong customer service focus. Responsibilities cover incident management, collaboration with IT leadership, and maintaining SLAs. #J-18808-Ljbffr...SeniorWindows
$5,650 per month
...bilingual skilled and customer-focused Tier 2 IT Helpdesk Technician with 5+ years of... ...related to Microsoft Active Directory and Windows environments. Key Responsibilities:... ...Preferred Experience: Experience in IT service desk environments supporting 500+ end users....SeniorWindowsContract workTemporary workWork at officeRemote work- NuAxis is seeking an IT Specialist II to deliver remote telephone and email-based IT operational support for a... ...requests. You will work in a fast-paced team, handle Windows 11, Active Directory, Office 365, and VPN-related tasks, and contribute to enterprise support objectives...WindowsRemote jobWork at office
- Innosoft Corporation seeks a Help Desk Technician/ Analyst for the NEA IDIQ project to provide frontline IT support on-site at the NEA office in Washington,... ...address hardware and software issues across Windows, macOS, Office 365, VPN, and conferencing tools....WindowsWork at office
$75k - $85k
...customers. We are seeking a Senior Systems Administrator to play... ...and optimization of enterprise IT infrastructure supporting the... ...cybersecurity personnel, engineers, help desk staff, and government... ...Participate in after-hours maintenance windows and provide on-call support as...SeniorWindowsTemporary workImmediate startRemote work$107.12k - $140.25k
...-edge systems that have been helping customers and partners including... ...motivated and versatile Senior IT Administrator to be the dedicated... ...office, providing scheduled, expert support visits to two... ...environment.Proficiency with Windows, Linux, and macOS operating systems...SeniorWindowsPermanent employmentFull timeContract workWork at officeLocal areaRemote work- ...peripherals in a mixed Windows and Mac environment.... ...troubleshooting, particularly on VPN connections and wireless... ...to provide accurate tech solutions Ensure all... ...clients to ensure their IT systems are fully functional... ...Support Engineer, IT Help Desk Technician or similar role...WindowsWork experience placementFlexible hours
- ...Technologies Inc. in Washington, DC seeks a Help Desk Technician to provide first-line... ...government staff, ensuring timely resolution of IT issues and strong customer service. The... ...equivalent experience, with expertise in Windows 11, Microsoft 365, Active Directory, and...WindowsContract work
- ...IT Specialist Zolon PCS is seeking an IT Specialist.... ...eXperience (ITX) storefront help desks at JEH and JEH/DMX. Resolves... ...printer tickets; supports Windows migration, annual tech refresh, site moves, and white... ...for the FBI Director and Senior Executives. Supports SIOC/NC...WindowsWork at officeShift workWeekend work
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